The Ryne Show podcast

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The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX

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#697: Building the total experience for customers with AJ Joplin, Forrester 24:10

10일 전24:10

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24:10

Does your AI-based interface talk to customers the way a real person would or is it tech for tech’s sake? We are here at Forrester CX in Nashville, TN and hearing all about the latest insights and ideas for brands to create better experiences for their customers. Agility is less about bolting on new features just because the tech is available and more about making tomorrow’s experiences feel intuitive and natural to the end customer using them. Today we’re diving into designing for the future of experiences with AJ Joplin, Senior Analyst at Forrester. About AJ Joplin AJ is the lead analyst for Forrester’s research on experience design (XD), design organizations, and design leadership. Helping XD and customer experience (CX) leaders develop and deliver on research-based strategy is AJ’s professional passion. She has observed that the most effective organizations combine clear purpose with the right people and leverage systems to clarify decision-making, prioritization, and workflows. AJ also has years of workshop facilitation experience in human-centered design and design thinking. Using her professional coaching skills, AJ bring clients through ambiguity and into alignment on what matters and what’s next. Resources Forrester: https://www.forrester.com https://www.forrester.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 " Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

The Ryne Show

시리즈 홈•Feed

When the pandemic started last year, I lost an entire summer and fall on peopleing. Thanks to the wonders of zoom and of course, the free zoom account I got via my radio work at WTUL, I decided to restart a podcast I had from a few years back and rework it as the Ryne Show.
The Ryne Show is basically conversations with old friends, politicians, celebrities, and so much more. Find it on all podcast platforms with new episodes at least twice a week.

136 에피소드

#Jerks With Radio #Society

The Ryne Show

updated 4년 전

시리즈 홈•Feed

136 에피소드

#Jerks With Radio #Society

모든 에피소드

The Ryne Show

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The Last Wednesday Night of the Year 1:53:51

4 years 전1:53:51

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1:53:51

I go on a rant about a local attorney, Stacey and I throw our hands up at jackasses being mad at the cdc. plus thoughts on john madden, me cursing out some bum that was in front of my building, and our picks for the remaining sec bowl games

The Ryne Show

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It's A Ryne Show Holiday Special 58:52

4 years 전58:52

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58:52

The last episode before Christmas features Cousin Rob, Cousin Stacy, Camille From Broadmoor, and Steph

The Ryne Show

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This Year's Price Is Not Last Year's Price 1:07:14

4 years 전1:07:14

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1:07:14

Kenny aka 2RawToolReal on Twitter joined me this afternoon for a wide-ranging conversation from colorism to his encounter with VP Kamala Harris.

The Ryne Show

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The Return of Wednesday Night 1:17:50

4 years 전1:17:50

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1:17:50

For the first time in weeks, Cousin Stacy makes her return to the podcast as we talk about Deion Sanders flipping Travis Hunter to Jackson State and what it means for HBCUs going forward. Plus I discuss the heartbreaking way Warren Easton High lost the state championship game and so much more.

The Ryne Show

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Another Election in This Fucking City 39:28

4 years 전39:28

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39:28

TFC is an anagram that Peter Athas uses quite often in his articles on the blog First Draft, which is the same blog I write a monthly column for. On this episode of the podcast, we discuss the upcoming election on Saturday.

The Ryne Show

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There Are the Days of Our Lives Uptown 28:35

4 years 전28:35

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28:35

Tulane fans Tyler & Camille joins me on the podcast to talk about the current state of Tulane athletics

The Ryne Show

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Mike From Audubon Street Returns 1:01:40

4 years 전1:01:40

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1:01:40

On the first post-Thanksgiving episode of the podcast I'm joined once again by Mike from Audubon Street as we talk about the Lusher name change as well as the Buddy Bolden house.

The Ryne Show

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Frank Perez Joins the Podcast 19:49

4 years 전19:49

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19:49

Former New Orleans City Council candidate Frank Perez joined me live at Anne Lane Gallery to talk about his campaign as well as his work as an LGBT historian.

The Ryne Show

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Ryne Gets Real About Food Deserts 57:29

4 years 전57:29

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57:29

I love food (once a guy in South Carolina warned a guy to not come between me and my cheeseburgers). But one of the things I also love discussing is the food desert issue problem we have in this country. On the latest episode of the Ryne Show, I talk with Katherine about food deserts and the local elections. Audio on my end was wonky because I was using my phone.…

The Ryne Show

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Uncle Joe Visits the Podcast 20:45

4 years 전20:45

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20:45

Joe Casale is one of the smartest people I know when it comes to the NFL. On the latest episode he joins me to talk about the Aaron Rodgers saga and the state of Miami Hurricanes football.

The Ryne Show

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It's Infrastructure Week, Ryne 1:09:36

4 years 전1:09:36

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1:09:36

Chantay returns for another appearance on the podcast as we talk about the BIF, our gripes with the Squad, and the New York City mayoral election.

The Ryne Show

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Ryne Meets Mrs. Michael Thomas 52:20

4 years 전52:20

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52:20

On another emergency episode of the Ryne Show, I talk with Nicole about the latest news with Michael Thomas and what was it like to be in the Dome when PJ Williams made the pick six

The Ryne Show

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This Is Victory Monday #71 1:43:06

4 years 전1:43:06

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1:43:06

After the afterglow of a thrilling victory on Saints Twitter homecoming weekend, I'm joined by another Saints Twitter Hall of Famer, my sidekick Steph. We talk about the win on Sunday, awkward dinner guests, the craziness of election night last year, and so much more.

The Ryne Show

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Mama, I'm Scared of Aging 35:20

4 years 전35:20

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35:20

Rev. Melanie returns to the podcast as we talk about aging as well as the recent controversy with Dave Chappelle.

The Ryne Show

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The Belated Birthday Episode 35:52

4 years 전35:52

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35:52

On the latest Ryne Show episode, USA Today college football writer Dan Wolken joins me as we talk about Memphis sports, conference realignment and coaching changes in college football.

The Ryne Show

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Ah Yes, An Emergency 52:19

4 years 전52:19

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52:19

Coach O has been let go, so I talk with my cousin Stacey on what went wrong for him and we discuss a little about the Adele "glow up" narrative.

The Ryne Show

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How to Talk to Your Child About the Demise of the OVC 37:32

4 years 전37:32

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37:32

The Ohio Valley Conference is something I'm pretty familiar with due in part to Memphis' annual battles against the likes of Austin Peay, UT-Martin, Murray State, and Tennessee Tech. On this episode of the podcast, I'm talking with Russell from Cookeville about the future of the 8th oldest conference in college sports. Support the show and numerous mutual aid initatives by buying merch at http://theryneshow.storenvy.com…

The Ryne Show

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It's Christy Again 35:44

4 years 전35:44

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35:44

Christy Lorio returns to the show as we talk about her photography work, what it was like to be on the field during the Saints-Giants game, and her upcoming event at UNO. Buy merch here:theryneshow.storenvy.com

The Ryne Show

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So Your Team is 2-2 57:50

4 years 전57:50

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57:50

After the Saints' loss to the Giants, I go on a vent session with my sidekick Steph.

The Ryne Show

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On Friday Nights Washed People Do Podcasts 1:12:44

4 years 전1:12:44

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1:12:44

It's Friday night, which means when you're my age, you're up doing a podcast with your Canadian best friend. On the latest episode of the Ryne Show, I give my take on the R. Kelly verdict, why I have some problems with the vaccine mandate in New Orleans, and I share my "nigga moment". Buy merch at http://theryneshow.storenvy.com…

The Ryne Show

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10 Years Later, They're Going to Do It Again??????? 51:41

4 years 전51:41

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51:41

On the latest episode of the podcast, Maria from Maryland joins me as we discuss the Cardinals' winning streak and our predictions for the year-end awards in MLB. Episode was recorded on September 23rd before the Cardinals broke the franchise record for consecutive wins in a row.

The Ryne Show

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Bart Everson joins the show 1:03:58

4 years 전1:03:58

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1:03:58

On the latest episode of the show, New Orleans City Council candidate Bart Everson joins me to discuss climate change, infrastructure, and the fallout from the Ida recovery.

The Ryne Show

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The Enlightened Man Speaks at Chartres and Dumaine 40:55

4 years 전40:55

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40:55

The latest episode of the Ryne Show is in the French Quarter as my friend Varg and I discuss his new book "Chaos, Lunacy, and Bad Taste." I also try my James Earl Jones impersonation and we discuss Kyrie Irving's tweet from yesterday. You can purchase his new book by going to this link: http://thechicory.com/chaos.html…

The Ryne Show

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What Does It Mean to Be Louisiana Strong? 58:37

4 years 전58:37

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58:37

In the wake of Ida, my friend Tina joins me on the podcast to discuss what it means to be #LouisianaStrong. We also discuss the Saints' big win over Green Bay.

The Ryne Show

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Power's Back On, And I Missed It 1:22:30

4 years 전1:22:30

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1:22:30

The first post-Ida episode of the podcast brings back my Canadian best friend Steph as I talk about my experiences during Ida. Plus we discuss older celebrities that we would risk it all for as well among other things.

The Ryne Show

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The Best of Times So Far 1:09:03

4 years 전1:09:03

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1:09:03

On this episode of the podcast, I'm joined by my former Poydras Street Football & Social Club co-host club Q as i look back at life so far in the last six years in New Orleans.

The Ryne Show

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Calling Baton Rouge, Again 32:56

4 years 전32:56

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32:56

LSU professor & author Robert Mann joins me to talk about what's going on at LSU as classes begin in a matter of days in terms of COVID-19 protocols.

The Ryne Show

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My Big Sister Cait 43:53

4 years 전43:53

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43:53

My friend Cait in Broadmoor has been part of many of my hairbrained ideas, ranging from the infamous pizza podcast in Mid City to the "Miracle on Bourbon". On the latest episode of the Ryne Show, she talks with me about kids being back in school as well as the legacy of Bobby Bowden.

The Ryne Show

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Having a Canadian Best Friend Helps 1:09:14

4 years 전1:09:14

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1:09:14

On the latest episode of the Ryne Show, I'm joined by Steph as we talk about what went wrong for Nina the Crazy Cat Lady and also why most people have smoke for black women in politics but not others.

The Ryne Show

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Party Like It's 1967 I Guess 32:22

4 years 전32:22

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32:22

When you're the calendar coordinator at WTUL means that my work inbox is not only filled with emails from venues about their events, but also bands. One of the bands that landed in my inbox was The 1967, a band that is based in the Pacific Northwest. On this episode, we talk about music in the time of a panny as well as a little baseball. Recorded August 4, 2021.…