SuiteSuccess CRM Add-On Brings New Roles, Dashboards & Workbooks

The NetSuite Podcast

NetSuite에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 NetSuite 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

2y ago 29:23

MP3•에피소드 홈

Learn more about NetSuite CRM functionalities here: https://bit.ly/3w2O3Qz

Host Kendall Fisher joins the outbound product manager for NetSuite CRM, Laralyn Ellsworth. They begin by discussing the basics of customer relationship management, or CRM (1:48), as well as the big challenges businesses typically face with it (3:24) and how a CRM system helps in overcoming them (5:37). Then, they discuss NetSuite CRM, how it differs from basic CRM software (7:12) and why being part of a unified business suite not only helps in acquiring and retaining customers (9:28) but also in meeting your organization’s needs in today’s climate (12:23). Ellsworth then unveils our all new SuiteSuccess CRM add on, which includes new pre-built CRM roles, dashboards and Workbooks SuiteApp (15:33). After diving into the new roles (16:41), Ellsworth reveals the KPIs and topics included in the new Workbooks (19:55). Finally, she explains which customers and businesses are a good fit for the add on (22:05), which are NOT (23:33), and how to get more information about it (24:28). Tune in for all of that and more!

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Laralyn Ellsworth: https://www.linkedin.com/in/laralynellsworth/

Oracle NetSuite

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