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Ep.4 - Vince Rose + Monique LaRue: The Mandela Approach to Customer Care
Manage episode 372368734 series 3496999
Monique LaRue에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Monique LaRue 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
I've listened to Vince Rose, Financial Banking Customer Care Leader, for many years. He didn't know he was an inspiration to someone in America. He resides in the UK. Vince Rose is a highly accomplished Customer Care Leader with a wealth of experience in the banking industry. Currently serving as the Customer Care Leader for Barclays in London, UK, Vince has been driving the delivery of the Retail, Premier, Mortgage, and Business proposition within his market since May 2017. With a focus on building strong customer relationships, Vince consistently provides exceptional customer experiences by understanding and meeting their needs. His leadership has led to engaged and high-performing teams, achieving remarkable results aligned with company and customer objectives.
The Gumbo:
- Nelson Mandela's influence on his leadership and how he uses it as a model for his approach at work.
- Anything is possible, even when you come from poor/humble beginnings. I can relate, and so can Vince.
- Giving everyone a voice at the table is a passion...
"Stay connected, stay mindful."
Podcast – MONIQUE LARUE CONSULTING & MEDIA
7 에피소드
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