))
03 - Mastering Customer Service with Debbie Whybrow
Manage episode 443937779 series 3588460
Karen Levett에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Karen Levett 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
In this episode, Karen Levett chats with one of her top advisors, Debbie Whybrow, who shares insights from her years of experience in customer service.
Debbie discusses her journey, the skills needed for great service—like empathy, patience, and active listening—and how to turn frustrated customers into loyal advocates.
They also explore the challenges and rewards of working in a customer-focused industry.
For more information on what we do, please visit https://www.livechatfactory.live/
The Live Chat Factory Podcast is edited with finesse by Mike Roberts of Making Digital Real 🎙️
3 에피소드
공유
