UXRConf 2024 - Nicole Wright - Efficiency Through Research Blueprints
Manage episode 443286093 series 3397766
Mapping customer journeys is something we're all familiar with, but when was the last time you mapped your research practice?
Every research practice has room for improvement, but identifying those opportunities for growth can be quite challenging when you can't see the big picture. Nicole joins us to share how she uses blueprints to find the next growth opportunity for her team.
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