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Snack Size: #badIT The Online Appointment Head Fake
Manage episode 407718830 series 3501993
David Wheat, alt-CIO Consulting, David Wheat, and Alt-CIO Consulting에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 David Wheat, alt-CIO Consulting, David Wheat, and Alt-CIO Consulting 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
In this Snack Size episode, I book an online service appointment for my car only to end up wondering "Do I or Don't I Actually Have an Appointment?" In a tale of woe - spoiler alert - I did not, thanks to some #badIT at my local dealership.
That was bad enough, but they doubled down on some awful follow up to my mild-but-not-five-star review to answer another question "How to chase away customers with #badIT + some bad follow up". Okay, not a question but you get the point.
18 에피소드
공유
