Rachel Cooke is your guide to leadership and communication, helping you craft a workplace environment you can feel good about. She’ll share tips to help you balance your work and personal life, effectively invest your time, and be mindful about where you’re devoting your energy. Let Rachel help you navigate your path to success—however you define it.
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Last summer, something monumental happened. One of Uncuffed's founding producers, Greg Eskridge, came home after more than 30 years in prison. In this episode we’ll bring you back to that emotional day last summer when he walked out of the San Quentin gates, free at last. Our work in prisons is supported by the California Arts Council, the California Department of Corrections and Rehabilitation, independent foundations, and donations from listeners like you. Learn more, sign up for Uncuffed news, and support the program at www.weareuncuffed.org Follow us @WeAreUncuffed on Instagram and Facebook Transcripts are available within a week of the episode coming out at www.kalw.org/podcast/uncuffed…
The HR Investigations Podcast
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The HR Investigations Podcast: Exploring the Issues, Challenges, Strategies, and Solutions New episodes available bi-weekly
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RPC HR에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 RPC HR 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
The HR Investigations Podcast: Exploring the Issues, Challenges, Strategies, and Solutions New episodes available bi-weekly
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1 The Digital Edge in HR: How Software Transforms Internal Investigations 29:16
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In this episode, podcast host Natalie Ivey and special guest, Deb Muller, Founder & CEO of employee relations case management software solution, HR Acuity, discuss the evolution of employee relations and investigations in the digital age. Deb Muller shares proactive approaches, emphasizing the importance of using technology to prevent incidents and improve employee relations. Deb shared her experience of working in a time when employee relations was not a strategic function, and how the landscape has changed with the increasing importance of centralized employee relations teams. Key topics: Examining the digital age of employee relations KPIs for workplace improvement Discussing the need for predictive indicators and the use of data to demonstrate the impact of employee relations on cost savings. Discussing the importance of trust in the workplace, noting that employees who had experienced an investigation and resolution were more likely to recommend their company as a place to work. Investing in HR Technology and Strategies Discussing the importance of investing in technology for HR functions, emphasizing that HR professionals should not be expected to operate without the same level of technology as other departments. Highlighting the need for HR to move beyond reactive measures and focus on proactive strategies, such as job design and employee relations. Link to HR Acuity resources: https://www.hracuity.com/resources/ Visit RPC HR for show notes and more information. Check out Natalie's book How to Conduct Internal Investigations: A Practical Guide for Human Resource Professionals here: https://tinyurl.com/y39s7n77…
Ep: 44: HR Insights: The Data Speaks In this episode, podcast host Natalie Ivey discusses some of the data from the 8thannual employee relations benchmark study provided by software company, HR Acuity. Natalie shares important information regarding the trends noted in the benchmark study such as organizations seeing sharp increases in allegations of policy violations, behavioral issues, discrimination, harassment, and retaliation allegations. Key topics: Examining 3 Key Trends from the 8th Annual Employee Relations Benchmark Study: Policy violations, behavioral issues, discrimination, harassment or retaliation allegations and EEOC charges reached their highest levels since 2018 Mental health issues continued to be the primary factor behind case volumes, with 70% of organizations attributing increases to mental health-related challenges Organizations are starting to respond to continually growing case volumes by examining data to identify patterns and predict and prevent future issues Reviewing strategies on how to address the increase in allegations and increasing employee relations’ case volumes Examining the importance of using data and analytics to drive meaningful organizational change Examining the increase in mental health issues to more clearly define root causes and develop action plans to reduce employee complaints Visit RPC HR for show notes and more information. Check out Natalie's book How to Conduct Internal Investigations: A Practical Guide for Human Resource Professionals here: https://tinyurl.com/y39s7n77…

1 HR Recharge: Strategies For Managing Your Own Well Being 27:36
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In this episode, podcast host Natalie Ivey discusses her observations of capacity issues and the stress and strain that is affecting HR and Employee Relations professionals. Natalie shares some sage advice in taking ownership of one’s workload, assessing leadership support or lack thereof, and some best practices in reducing stress levels and improving one’s state of well-being. Key topics: Examining workloads for HR and ER and increasing caseloads Discussing the need to get real with oneself and size the capacity problem Examining why “suffering in silence” is a lousy strategy Evaluating the importance of documentation, specifically action steps in managing cases to accumulate historical data Examining how historical data becomes a platform for meaningful change Reviewing the differences in negotiating styles for “managing up” with leadership to obtain the necessary resources Natalie shares exciting news: Launch of the 2nd edition of How to Conduct Internal Investigations: A Practical Guide for Human Resource Professionals in April 2025 Launch of the How to Conduct Internal Investigations: A Practical Workshop for HR & ER Professionals Launch of the rpchr.com website in March 2025 Launch of the new RPC Academy, an online training portal at rpchr.com with access to Natalie’s content, launching in April 2025 Visit RPC HR for show notes and more information. Check out Natalie's book How to Conduct Internal Investigations: A Practical Guide for Human Resource Professionals here: https://tinyurl.com/y39s7n77…

1 Navigating Employee Relations: Insights and Trends from a Senior HR Leader in Hospitality 21:16
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In this episode, Natalie Ivey “talks shop” with special guest, Michele O’Neil, the Senior Director of Work Environment with Marriott International. Michele is a seasoned veteran with over 37 years in human resource management and employee relations. Natalie discusses with Michele the current trends in employee relations, particularly in the hospitality industry. Key topics: Allegations of harassment and bullying Employees increasingly reporting issues that are increasing their anxiety and affecting their mental health Managing work/life balance Performance Management issues Best practices in leadership to minimize the risk of employee relations’ issues Consistency in enforcement of organizational policies Training leaders on the ADA to ensure they understand the “dos and don’ts” when it comes to employee mental health issues Core competencies that Employee Relations’ team members need to possess to be successful in navigating the current challenges in employee relations Recognizing that the words “mental health” can be abused by some employees who simply don’t want to be held accountable Visit RPC HR for show notes and more information. Check out Natalie's book How to Conduct Internal Investigations: A Practical Guide for Human Resource Professionals here: https://tinyurl.com/y39s7n77…

1 Documenting the Details: 3 Key Tips for Investigative Note taking and Documentation 14:32
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In this episode, podcast host Natalie Ivey shares 3 Key Tips from her best-in-class internal investigations training programs on how to improve note taking and documentation when conducting investigative interviews. Natalie shares the importance of proper planning, the use of templates, how to navigate difficult conversations with interviewees, and especially Subjects. Key topics: If you Fail to Plan Your Investigation You are Planning for Your Investigation to Fail Identifying preparation strategies to improve interview documentation Examining the negative impacts when investigative documentation isn’t effective and is done very poorly Reviewing a strategy to get interviewees back on track after going off on tangents Identifying critical details that need to be in every single document of conversation with interviewees to avoid creating holes that an investigator later needs to fill Visit RPC HR for show notes and more information. Check out Natalie's book How to Conduct Internal Investigations: A Practical Guide for Human Resource Professionals here: https://tinyurl.com/y39s7n77…

1 Standing Your Ground: Assertive Communication with an Aggressive Boss or Interviewee 21:52
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In today’s show podcast host Natalie Ivey talks with special guest, Ivna Curi, who is the podcast host of Speak Your Mind Unapologetically and author of the boos Unapologetic Voice: 101 Real-World Strategies for Brave Self Advocacy & Bold Leadership. This show is part 2 of a 2-part series and explores the dynamics of working with an aggressive boss or investigative interviewee who communicates abruptly and forcefully. Key topics: Defining the difference between being assertive, being aggressive, and passive-aggressive Examining the impact to team dynamics when a boss is behaving aggressively Understanding the root causes to aggressive and passive-aggressive behavior Reviewing key tips and techniques on how to handle an aggressive boss or an interviewee who is being difficult in an investigative interview Ivna Curi Communications expert and podcast host of Unapologetically Speaking Author of Unapologetic Voice: 101 Real-World Strategies for Brave Self Advocacy & Bold Leadership Visit RPC HR for show notes and more information. Check out Natalie's book How to Conduct Internal Investigations: A Practical Guide for Human Resource Professionals here: https://tinyurl.com/y39s7n77…

1 Breaking the Silence: How to Communicate Assertively with a Passive Boss 27:13
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In today’s show, podcast host Natalie Ivey talks with special guest, Ivna Curi, who is the podcast host of Speak Your Mind Unapologetically and author of the book Unapologetic Voice: 101 Real-World Strategies for Brave Self Advocacy & Bold Leadership . Key topics: Defining what happens when you have a passive boss who doesn’t know how to communicate assertively Examining what happens to teams when a leader doesn’t communicate assertively and support the team Recognizing the underlying reasons for failing to communicate assertively: fear Examining the behaviors of a passive boss Reviewing key tips and techniques on how to handle a passive boss Communications expert and podcast host of Unapologetically Speaking Author of Unapologetic Voice: 101 Real-World Strategies for Brave Self Advocacy & Bold Leadership Visit RPC HR for show notes and more information. Check out Natalie's book How to Conduct Internal Investigations: A Practical Guide for Human Resource Professionals here: https://tinyurl.com/y39s7n77…

1 Seal of Honor: Leadership, Accountability, and Lessons from the Frontline 47:42
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In today’s show, podcast host Natalie Ivey, talks with special guest, retired Navy Seal turned HR Executive, Tom DeJarnette. This episode focuses on an issue that is continuing to come up with HR and Employee Relations professionals, which is the issue of accountability almost becoming a “dirty word” in business. Performance management is so important in business; yet when managers try to hold employees accountable it is turning into complaints of bullying and harassment. Key topics: Identifying why accountability in some organizations has become so difficult and is turning into serious employee drama Recognizing the performance management challenges leaders face when having crucial performance discussions with team members and how to improve them Laying the foundation for a culture with strong leaders who know how to build trust with teams Guest, Tom DeJarnette shares his lessons from leadership in the Navy Seals that translate to employers on how to establish a culture of accountability from the beginning of an employee’s relationship with the organization Creating strong organizational values that foster an environment that values personal responsibility and accountability Visit RPC HR for show notes and more information. Check out Natalie's book How to Conduct Internal Investigations: A Practical Guide for Human Resource Professionals here: https://tinyurl.com/y39s7n77…
In today’s show, podcast host Natalie Ivey, discusses the importance of why mangers need to document employee performance and behavioral issues. Natalie will provide a simple framework for managers to jot down their thoughts before meeting with an employee to discuss a performance or behavioral issue. This episode focuses on basic “how to” skills for holding a coaching and course correction feedback discuss with employees. Additionally, Natalie shares the importance of coaching and documentation before managers simply rush to issue a disciplinary warning as this is often what sparks internal investigations into allegations of discrimination and harassment. Key topics: Creating a framework for “words to say” to help managers prepare for coaching discussions with employees The importance of preparation before sitting down with an employee or meeting virtually to discuss performance issues Identifying what the coaching conversation should sound like, especially when handling a behavioral issue Visit RPC HR for show notes and more information. Check out Natalie's book How to Conduct Internal Investigations: A Practical Guide for Human Resource Professionals here: https://tinyurl.com/y39s7n77…

1 The Importance of Understanding Compliance When Managing a Global Team with Special Guest Daniela Uribe 26:57
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In today’s show we spend time with Daniela Uribe, a global entrepreneur, shoe designer, and content creator who launched her own namesake luxury footwear brand, Daniela Uribe. The Daniela Uribe line embodies her distinctive style along with her electrifying personality and her striking designs that incorporate technological comfort with a sensual, lavish look. Her shoes are guaranteed to make the wearer feel comfortable, powerful, and prominent. Daniela will share her experience in launching her global footwear brand and the importance of understanding an employer’s regulatory compliance obligations in foreign countries. Key topics: Recognizing the differences in managing employees outside of the U.S. Identifying some regulatory compliance risk factors in talent acquisition, managing payroll, and performance management The importance of organizational values and transparent communication with employees to minimize risk Best practices in establishing a business in a foreign country A terrific bonus for listeners of The HR-investigations Podcast is a special discount of 15% off any shoes in her line. This is a limited time offer and can be used on summer sale items! Use coupon code: RPC15 http://www.daniela-uribe.com…
Ep. 35 Investigating a Wage and Hour Issue: Exempt | Non-Exempt Classifications Welcome to the HR Investigations Podcast: Exploring the Issues, Challenges, Strategies, and Solutions, sponsored by RPC Human Resources, an HR consulting, training, and private investigations company. In today’s episode we review the pending change to salary levels for Exempt worker classifications and how the new Biden Administration rules may affect employers, some pending litigation, and we’ll discuss how to investigate employee allegations of wrongful classification.” In this episode we will explore: The Biden Administration’s proposed changes to the Fair Labor Standards Act salary levels for Exempt workers Current employer lawsuits filed opposing the Administration’s changes to the rules What to do right now while there is uncertainty How to handle an employee who claims wrongful classification Visit RPC HR for show notes and more information. Check out Natalie's book How to Conduct Internal Investigations: A Practical Guide for Human Resource Professionals here: https://tinyurl.com/y39s7n77…
Episode 34: Mitigating the Risk of EEOC Charges from Your Hiring Process Welcome to the HR Investigations Podcast: Exploring the Issues, Challenges, Strategies, and Solutions, sponsored by RPC Human Resources, an HR consulting, training, and private investigations company. In today’s episode we focus on some “do’s and don’ts” for recruiters and hiring managers during the talent acquisitions process. Our focus will be on strategies to mitigate the risk of receiving an EEOC charge of discrimination. In this episode, we will review: Best practices in candidate sourcing to increase applicant diversity How to screen candidates without running afoul of EEO laws Using AI: some pros and cons “Do’s and Don’ts” When Documenting Interview Notes How to create and document an applicant screening process to compare candidates "apples to apples” Visit RPC HR for show notes and more information. Check out Natalie's book How to Conduct Internal Investigations: A Practical Guide for Human Resource Professionals here: https://tinyurl.com/y39s7n77…

1 How is Hostile Work Environment Harassment Different than Bullying 18:05
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In today’s episode we focus on an issue that comes up a great deal in employee relations’ issues. Often, employees use the “buzzwords” hostile work environment without actually understanding the true definition. And, employees will often allege that they are being bullied in the workplace. In this podcast episode it is discuss how hostile work environment harassment is different than bullying in the workplace. Additionally, what to do when allegations of hostile work environment haven’t been substantiated—but allegations of bullying have been substantiated. In this episode, we examine: Different types of bullying behaviors Why bullies engage in bullying misconduct The key differences between hostile work environment harassment and bullying Unlawful conduct based on a protected characteristic vs. lawful conduct such as bullying How to address disciplinary action in a case in which bullying has been substantiated Connect with The HR Investigations Podcast Visit RPC HR for show notes and more information. Check out Natalie's book ‘How to Conduct Internal Investigations: A Practical Guide for Human Resource Professionals’ here: https://tinyurl.com/y39s7n77…

1 Compliance Spotlight: What Exactly is a Hostile Work Environment 17:25
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In today’s episode we focus on the important topic that is often part of HR investigations: a hostile work environment. In this episode, we examine: The definition of hostile work environment harassment How hostile work environment is different from workplace bullying A review of protected characteristics under federal law Why there isn’t any longer management “off the record” conversations regarding harassment in the workplace The employers’ defense to claims of hostile work environment harassment Current and emerging legislation regarding abusive conduct in the workplace Connect with The HR Investigations Podcast Visit RPC HR for show notes and more information. Check out Natalie's book ‘How to Conduct Internal Investigations: A Practical Guide for Human Resource Professionals’ here: https://tinyurl.com/y39s7n77…

1 Investigating Employees Unreasonable ADA Accommodations Requests 16:37
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Episode 31 Show Notes: Investigating Employees Unreasonable ADA Accommodations Requests In today’s episode we focus on the Americans with Disabilities Act and specifically some best practices in handling employee accommodation requests that may not necessarily be reasonable. We’ll discuss using job descriptions during internal investigations when an employees allege that they are being discriminated against because of a disability. In this episode, we examine: The importance of well written job descriptions using ADA compliant language How to determine if an employee’s request for a reasonable accommodation is a reasonable request or possibly an undue hardship The importance of clearly defining essential job functions or Bona Fide Occupational Qualifications on job descriptions How to minimize the risk of an EEOC charge for disability discrimination The legal definition of undue hardship and the courts’ view of employee requests that are generally considered unreasonable and an undue hardship Connect with The HR Investigations Podcast Visit RPC HR for show notes and more information. Check out Natalie's book ‘How to Conduct Internal Investigations: A Practical Guide for Human Resource Professionals’ here: https://tinyurl.com/y39s7n77…
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