From Aspiring Entrepreneur to Support Innovator: Beant Singh's Story

The HighLevel Experience

17 - From Aspiring Entrepreneur to Support Innovator: Beant Singh's Story

In this episode, Vit Muller sits down with Beant Singh, the innovative CEO and founder of Extendly, a platform that’s transforming customer support for agencies. Beant shares his journey from aspiring entrepreneur to industry game-changer, and how Extendly is empowering agency owners to focus on their core strengths by providing seamless, integrated customer support within Go HighLevel.

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About Beant

Beant Singh is the CEO and founder of Extendly, an innovative platform that revolutionizes customer support for agencies by integrating seamlessly with Go HighLevel. With a journey marked by personal challenges and transformative experiences, Beant has become a leading figure in the customer support solutions landscape. His mission is to empower agencies to achieve significant growth by providing exceptional, responsive support, leveraging AI, and continuously improving user experiences. Through Extendly, Beant aims to help agencies focus on their core strengths while ensuring their clients receive top-notch service.

Highlights 🔥

Key points we talked about in this pilot episode!

• 01:18 Beant Singh's Mission and Vision
• 02:12 The Birth of Extendly
• 04:51 Early Struggles and COVID Impact
• 06:05 HighLevel and Extendly's Growth
• 08:10 The Importance of Customer Support
• 11:00 Personal Reflections and Lessons Learned
• 15:51 HighLevel Summit and Community
• 28:08 Balancing Work and Family Life
• 28:54 The Perfectionist's Dilemma
• 30:47 Balancing Work and Personal Life
• 32:23 Introducing 'The Beef' Segment
• 32:46 Feature Frustrations with High Level
• 35:16 Improving User Experience
• 40:47 Highlighting Success Stories
• 46:15 AI and Future Trends in Customer Support
• 50:02 Effective Onboarding Strategies
• 54:33 Extendly's Support Solutions

Upvote on these ideas! (The Beef)

These were mentioned in the episode and if you agree with these feature ideas and/or enhancement suggestions for HighLevel please upvote these!

• TikTok Default Settings
• Instagram Reel Compatibility when Uploading in Bulk via CSV
• Improve Conversations Inbox Speed and Functionality for Better Team Collaboration

*For list of all other ideas mentioned on previous episodes please click here. These were mentioned in the episode and if you agree with these feature ideas and/or enhancement suggestions for HighLevel please upvote these! Click here to see what was mentioned already and upvote.

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Level Up Marketplace

The Level Up Marketplace is a cutting-edge platform designed to extend the functionality of HighLevel, offering a wide range of custom apps and workflow actions tailored to meet the diverse needs of agencies and SaaS businesses.

As one of the only six global HighLevel developer partners, Level Up Marketplace provides innovative solutions that streamline processes, enhance customization, and enable new revenue streams. Whether you're looking to replace external tools like Zapier with native HighLevel integrations or seeking unique app functionalities to solve specific business challenges, Level Up Marketplace delivers agile, high-quality applications that empower agencies to scale and optimize their operations effortlessly. With a commitment to continuous development and community-driven innovation, Level Up Marketplace is redefining what’s possible within the HighLevel ecosystem.

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More info about this episode:

• Type: Regular episode (Explicit )
• Link: https://podcast.highlevelexperience.com/episode/revolutionizing-customer-support-with-beant-singh
• Authors: Vit Muller

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Mentioned in this episode:

Level Up Marketplace

The Level Up Marketplace is a cutting-edge platform designed to extend the functionality of HighLevel, offering a wide range of custom apps and workflow actions tailored to meet the diverse needs of agencies and SaaS businesses. As one of the only six global HighLevel developer partners, Level Up Marketplace provides innovative solutions that streamline processes, enhance customization, and enable new revenue streams. Whether you're looking to replace external tools like Zapier with native HighLevel integrations or seeking unique app functionalities to solve specific business challenges, Level Up Marketplace delivers agile, high-quality applications that empower agencies to scale and optimize their operations effortlessly. With a commitment to continuous development and community-driven innovation, Level Up Marketplace is redefining what’s possible within the HighLevel ecosystem. SPECIAL OFFER FOR OUR PODCAST LISTENERS! Use promo code VITMULLER at checkout to get 20% discount on your Level Up Marketplace Subscription!

Level Up Marketplace

The Level Up Marketplace

The Level Up Marketplace is a cutting-edge platform designed to extend the functionality of HighLevel, offering a wide range of custom apps and workflow actions tailored to meet the diverse needs of agencies and SaaS businesses. As one of the only six global HighLevel developer partners, Level Up Marketplace provides innovative solutions that streamline processes, enhance customization, and enable new revenue streams. Whether you're looking to replace external tools like Zapier with native HighLevel integrations or seeking unique app functionalities to solve specific business challenges, Level Up Marketplace delivers agile, high-quality applications that empower agencies to scale and optimize their operations effortlessly. With a commitment to continuous development and community-driven innovation, Level Up Marketplace is redefining what’s possible within the HighLevel ecosystem. SPECIAL OFFER FOR OUR PODCAST LISTENERS! Use promo code VITMULLER at checkout to get 20% discount on your Level Up Marketplace Subscription!

Level Up Marketplace

Level Up Marketplace

The Level Up Marketplace is a cutting-edge platform designed to extend the functionality of HighLevel, offering a wide range of custom apps and workflow actions tailored to meet the diverse needs of agencies and SaaS businesses. As one of the only six global HighLevel developer partners, Level Up Marketplace provides innovative solutions that streamline processes, enhance customization, and enable new revenue streams. Whether you're looking to replace external tools like Zapier with native HighLevel integrations or seeking unique app functionalities to solve specific business challenges, Level Up Marketplace delivers agile, high-quality applications that empower agencies to scale and optimize their operations effortlessly. With a commitment to continuous development and community-driven innovation, Level Up Marketplace is redefining what’s possible within the HighLevel ecosystem. SPECIAL OFFER FOR OUR PODCAST LISTENERS! Use promo code VITMULLER at checkout to get 20% discount on your Level Up Marketplace Subscription!

Level Up Marketplace