Manage episode 296684330 series 2873578
Guest | Pavan Pardasani, Chief Marketing Officer of Tao Hospitality Group
Details | Hospitality was one of the hardest-hit industries in 2020 and is still battling to recover in 2021. Pavan gives us an intimate look into what service, innovation, and heart-centered leadership looked like for this amazing brand in unprecedented times. Harvard Business school runs an annual business case on Tao Group, and after this episode, you'll know why. Plus, get an insider's POV on what it takes to succeed in this business and why technology will never replace the humanity needed for the exemplary guest experience.
Overview | Welcome to The Disrupted Workforce podcast with your hosts Alex Schwartz and Nate Thompson. Our show is focused on how disruptions such as Coronavirus, the 2021 recession, AI, and emerging technologies are reshaping and reimagining work, skills, and purpose in 2021 and beyond. Through honest conversations, expert interviews, data, and stories, we will illuminate what’s happening, what it means, and what to do next to survive and thrive in this exciting but also daunting new future!