Modern Post-Sale Revenue Growth with Haydar Al-Saad of Revsetter | Episode 063

The Digital CX Podcast: Driving digital customer success and outcomes in the age of A.I.

Alex Turkovic에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Alex Turkovic 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

3M ago 41:50

MP3•에피소드 홈

RevSetter founder Haydar Al Saad discusses with Alex his new revenue-centric customer success platform and its unique approach to integrating both sales and customer success functions. He and Alex explore his extensive experience in SaaS and Haydar’s philosophy on the importance of post-sale revenue growth and the role of digital customer success tools overall in enhancing efficiency and customer value.

Chapters:

03:02 - Private Equity → SaaS
05:38 - Sales → Customer Success
10:19 - Importance of Post-Sale Revenue Growth
15:05 - RevSetter: The Revenue-Focused CSP
20:37 - Digital Tactics for Customer Onboarding
23:05 - User Experience: RevSetter’s Approach
25:14 - Modernizing CS with Flexible Tools
33:25 - Innovative Digital Motions in SaaS

Enjoy! I know I sure did...

Haydar's LinkedIn: https://www.linkedin.com/in/haydaralsaad/
RevSetter: https://revsetter.com/
Resources:

Topline Podcast: https://www.salestalentagency.com/topline-podcast/
Customer Success Podcast: https://www.csmpractice.com/podcast

Shoutouts:

Jan Young: https://www.linkedin.com/in/jan-young-cx/
Daphne Costa Lopes: https://www.linkedin.com/in/daphnecostalopes/

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This episode was edited and sponsored by Lifetime Value Media, a media production company founded by my good friend and fellow CS veteran Dillon Young. Lifetime Value aims to serve the audio/video content production and editing needs of CS and Post-Sales professionals. Lifetime Value is offering select services at a deeply discounted rate for a limited time. Navigate to lifetimevaluemedia.com to learn more.
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