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Just pick one! | Ep. 171
Manage episode 464197361 series 3578812
Lifetime Value Media에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Lifetime Value Media 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
171: New report just dropped! But, it's a little bit all over the place.
⏱️ Timestamps:
00:00:00 - Intro
00:01:17 - 2025 confidence index
00:02:34 - Resources vs. outcomes for CS teams
00:04:40 - Why CS struggles to prove ROI
00:06:32 - Personas, privilege, and disconnection
00:07:26 - Defining success through a shared lens
00:08:53 - Renewals: workload vs. customer value
00:12:31 - Churn lessons from a CEO’s perspective
00:14:31 - The path forward: pick one direction
📺 Lifetime Value: Your Destination for GTM content
Website: https://www.lifetimevaluemedia.com
🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
🗞️ Find the report here:
https://www.vitally.io/resources/vital-insights-02
Mentioned in this episode:
102 에피소드
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