Vijay Mehrotra, Professor at the University of San Francisco - The world's first university degree in Customer Success

The Customer Success Channel

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2+ y ago 38:34

MP3•에피소드 홈

In this episode, our host Anika Zubair chats with Vijay Mehrotra, Professor of Business Analytics and Information Systems at the University of San Francisco about what tomorrow's CS leaders are being taught.
Just a few years ago, Customer Success was still an emerging profession and barely mentioned at university. Many of us have ended up in the industry through a different career path, such as sales, marketing, or product. So, how did CS go from being unknown to being taught as one of the MBA courses at the University of San Francisco? And what’s the future of CS education?
Vijay's resources:
USF Facebook page
USF Customer Success Management
Analytic Magazine

Podcast enquiries: sofia@planhat.com