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Planhat & Anika Zubair and Anika Zubair에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Planhat & Anika Zubair and Anika Zubair 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
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Chris Jones, Director of CS, EMEA at Enboarder - Remote Customer Onboarding

41:20
 
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Manage episode 271106667 series 2463540
Planhat & Anika Zubair and Anika Zubair에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Planhat & Anika Zubair and Anika Zubair 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

In this Podcast our host Anika Zubair chats with Chris Jones, Director of Customer Success at Enboarder, an experience driven onboarding platform, about Remote Customer Onboarding. Chris has worked in Customer Success for 6 years, having worked with both small to medium sized businesses, through to global corporations rolling out SaaS solutions. Chris has been involved in developing a Customer Success team at LinkedIn, as well as building and growing a team in the fast growing startup that is Enboarder.

Tech companies have started to onboard new customers remotely. For some companies this is something that has never been done before and for others it was a natural transition. But now after months of remote onboarding is your method working? Are you able to keep your customers engaged? And can you deliver a successful onboarding experience remotely?

Podcast enquiries: sofia@planhat.com

  continue reading

73 에피소드

Artwork
icon공유
 
Manage episode 271106667 series 2463540
Planhat & Anika Zubair and Anika Zubair에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Planhat & Anika Zubair and Anika Zubair 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

In this Podcast our host Anika Zubair chats with Chris Jones, Director of Customer Success at Enboarder, an experience driven onboarding platform, about Remote Customer Onboarding. Chris has worked in Customer Success for 6 years, having worked with both small to medium sized businesses, through to global corporations rolling out SaaS solutions. Chris has been involved in developing a Customer Success team at LinkedIn, as well as building and growing a team in the fast growing startup that is Enboarder.

Tech companies have started to onboard new customers remotely. For some companies this is something that has never been done before and for others it was a natural transition. But now after months of remote onboarding is your method working? Are you able to keep your customers engaged? And can you deliver a successful onboarding experience remotely?

Podcast enquiries: sofia@planhat.com

  continue reading

73 에피소드

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