Navigating the Human Element in Digital Transformation -- Stefanie Krievins, Business Coach and Podcast Host

The CFO Corner

GUEST BIO
Stefanie Krievins is a trained coach and facilitator with a background in HR consulting, executive and business coaching, nonprofit management, and process and systems design. She is the host of the "Hot Mess Hotline," a podcast for ambitious leaders aspiring to reach the C-suite.
Throughout her career, Stefanie has collaborated with organizations ranging from 5 to 1,500 employees across various sectors to develop business plans, strategize, provide training and development, and implement CRM solutions. Stefanie holds a certification in solution-focused methodology from Erickson International and is a member of the International Coach Federation. She has a Master's degree and prior to starting her own business in 2014, Stefanie worked in both small businesses and regional and national nonprofits.
EPISODE DESCRIPTION
In this CFO Corner interview, Nick Ezzo speaks to Stephanie Krievins, a trained coach and facilitator, about digital transformation within the corporate scene. She explains that digital transformation should impact every function of a business and how it is the technology that solves some of the business problems, but where the organization faces roadblocks is with people not adopting the technology.
Stephanie sees digital transformation as the opportunity to align the customer, employee, and all stakeholder experience across all lines of the business so that data flows in and out cohesively.
However, the biggest challenge in digital transformation is change management as human beings have a natural fear of change, and the oldest part of the brain sees fear and change as stress and death. This fear can lead to job loss, livelihoods taken away, and people's lives falling apart. The brain goes through fear in half a nanosecond, and people can't manage their way out of it without self-awareness.