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Episode 182 — Leveraging Social Accountability
Manage episode 431832185 series 2899207
The Boardroom Buzz에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 The Boardroom Buzz 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
This week, Patrick Baldwin, Nick Bartolo, and Chase Hazelwood explore the game-changing impact of AI on sales centers. They dive into how automating data collection and reporting can uncover a significant number of missed calls—those often ignored but crucial for sales performance. Chase shares how his team at Go-Forth Home Services used AI to identify these missed opportunities and develop effective strategies to tackle them. This reframes individual responsibilities as integral parts of the collective effort, driving a sense of shared purpose and responsibility. How can businesses integrate AI to improve operations while maintaining a corporate culture of personal accountability?
Chase Hazelwood delves into his team's unwavering dedication to fostering positive customer service experiences. At Go-Forth Home Services, while they leverage AI to enhance their operations, they never lose sight of the human element. Their focus is on making sure customers feel genuinely heard and understood. To Chase, while efficiency and technical expertise are essential, the true differentiator is connecting with customers on a personal level. How can businesses strategically blend advanced technologies with a personal touch to deliver an unparalleled customer experience?
Audio mixing and editing by www.verbell.ltd.
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