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How To Improve Customer Service Without Spending a Dime
Manage episode 404860282 series 3499134
ASOTU에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 ASOTU 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Here’s some free advice: It’s not that hard to improve your customer experience.
Just try some of these simple things that our panel suggests. Host Daniel Govaer is joined by Kyle Mountsier, COO of ASOTU, Michael Wood, GM at Checkered Flag Auto Group Jen Suzuki, President at eDealer Solutions and Erica Bruno, Head of Marketing & Brand Engagement at Global SUV.
Here’s what we covered:
0:00 Intro and Disclaimers
1:38 Around the horn: How did February end in the auto industry?
5:37 Headlines - Tesla’s Brand Loyalty
10:59 Headlines - Reselling Cybertrucks
14:44 Headlines - Jaguar’s Last Year Of ICE
20:17 Headlines - Shawn Fain, Motor Trend Person of the Year
23:47 How To Improve Customer Experience Without Spending a Dime
39:44 Relationship Advice - Signs Your Dealership Just Isn’t That Into You
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Like what you've heard here? Check out our other shows:
The Automotive Troublemaker
Auto Collabs
More Than Cars
22 에피소드
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