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Customer Service Transformation Through AI: Automate Support Without Losing the Human Touch
Manage episode 494794636 series 3671963
Nury Torres Dumani and PulsePoint Media Atelier에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Nury Torres Dumani and PulsePoint Media Atelier 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Want to provide 24/7 customer support without hiring a full team? This episode explores how AI is revolutionizing customer service for small businesses. Host Nury Torres Dumani shares how PulsePoint Media Atelier transformed their client communication using AI-powered systems that handle routine inquiries while preserving the personal touch that builds lasting relationships.
Discover how to implement chatbots that actually help customers, use AI to analyze feedback patterns, and create automated email sequences that feel genuinely personal. Plus, get a step-by-step guide to setting up an AI-powered FAQ system using Zendesk Guide that works around the clock.
Perfect for service-based businesses, appointment-based companies, and any entrepreneur looking to scale customer support efficiently.
Duration: 15 minutes
Language: English with Spanish segments
Category: Business, Customer Service, Technology, Automation
6 에피소드
공유
