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Handling Incidents and Outages
Manage episode 319728713 series 2978447
Tech Team Weekly에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Tech Team Weekly 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
What do we tell people when things go wrong in our organisations? This week, there have been a couple of write-ups of recent high-profile outages at Roblox and Mozilla, which - when paired with the well-documented outage at Facebook that we discussed last season - gives us a fascinating glimpse into other companies' incident processes, on-call rotas and war rooms. Sanj, Gwen and Neil share their surprising love of being knee-deep in an incident, bringing some of their own recent experiences to the podcast.
In our workplace updates, there's lots of hiring, lots of shipping new features, everybody tries to coax Sanj into management, and Neil totally isn't doing any money laundering.
TIMESTAMPS:
00:00 Start
01:28 The Stand-Up
06:48 Social Engineering
08:25 This Week's Epic
25:44 The Wash-Up
LINKS DISCUSSED THIS WEEK:
YouTube: Ozark Season 1 Trailer
Facebook Engineering: Update about the October 4th outage
Roblox Return to Service 10/28-10/31 2021
Mozilla Hacks: Retrospective and Technical Details on the recent Firefox Outage
Vox: Pokémon Go launched in 26 countries, and then its servers crashed
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