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The Art of Speech With Richard Blank
Manage episode 366068811 series 2971477
Joseph K Muscat에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Joseph K Muscat 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
We all should know how to learn tonality and how to read people, especially over the phone. This is why I am happy to welcome Richard Blank to the podcast. Richard is the CEO of the largest Costa Rica Call centre. Richard has such a use of language that he naturally uses and trainers over 10,000 employees.
Together we engage on how to develop and use such language and then jump into how business leaders can inspire and motivate through inclusion principles and practices.
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Get In touch with Richard Blank
https://www.facebook.com/costaricascallcenter
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Where you can find me:
Website: https://www.josephkmuscat.com
Facebook: https://www.facebook.com/JosephKMuscatConsulting
LinkedIn: https://www.linkedin.com/company/joseph-k-muscat-consultinig
Twitter: https://twitter.com/JosephKMuscat
Youtube: https://www.youtube.com/channel/UCCa7X1BiEAyMa74Ijp58v0w
Social Media Groups:
LinkedIn Group
Facebook
챕터
1. The Art of Speech With Richard Blank (00:00:00)
2. Taking a chance (00:01:46)
3. Ask for a coming of age story technique (00:04:40)
4. What steps to take in effective communic (00:08:29)
5. What are you looking for to build on speech (00:11:55)
6. How to train interpersonal & conflict management (00:15:31)
7. How to prepare to communicate non visual (00:19:07)
8. How to practice tone self-aware (00:25:57)
9. Use of rhetoric (00:28:07)
10. Inclusion for Neurodivergent talent (00:33:01)
11. What Steps & suggestion for Leaders to be inclusive (00:42:37)
12. How to contact Richard (00:58:58)
68 에피소드
공유
