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Episode 76 - Kipp Stoneman - American Airlines
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Nick Kennedy에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Nick Kennedy 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Episode 76 – From Crew Rosters to Strategic Flight Paths: American Airlines’ SWP Evolution
In this episode I sit down with Kipp Stoneman, Managing Director of Customer & Operations Strategy and Performance Analytics at American Airlines. Kipp shares how a career that began in revenue management led him into the world of pilot and flight-attendant planning—and ultimately to driving one of the industry’s most sophisticated strategic workforce planning transformations.
We explore lessons from American’s shift from short-term head-count planning to fully optimised SWP, the operational and financial stakes of pilot training (think simulators, instructors, even five-minute schedule tweaks), and why trust in the numbers is everything. Kipp also reflects on insights from our Sydney SWP Conference and what’s next as AI and scenario-driven modelling reshape the airline’s future workforce.
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