EP:33 Creating a Community of Loyal Customers and Car Enthusiasts while keeping Integrity in Business

Sparking Success with Aaron Opalewski

Syed Ahmed, owner and founder of Platinum Motor Cars and Out of Office Garage, shares his journey of building a successful business and community. He emphasizes the importance of building relationships and providing exceptional customer service. Syed and his team focus on the lifetime value of a client and prioritize their clients' needs and preferences. They aim to create a community of car enthusiasts who trust and support their business. Syed also discusses the challenges and rewards of working with his wife, Erica, and how they navigate their personal and professional lives. In this conversation, Aaron and Syed discuss their experiences with the 75 Hard program and the lessons they learned from it. They talk about the importance of consistency, discipline, and intention in achieving success in various aspects of life. They also touch on the significance of overcoming challenges and maintaining a positive mindset. The conversation concludes with a discussion about their favorite cars and the importance of integrity and intent in business.

Takeaways

Building relationships and providing exceptional customer service are key to success in the car industry.

Focusing on the lifetime value of a client and prioritizing their needs and preferences can lead to long-term success.

Creating a community of loyal customers and car enthusiasts can help grow a business.

Working with a partner, such as a spouse, requires open communication, trust, and the ability to separate personal and professional lives. Consistency and discipline are key to achieving success in various aspects of life.

Overcoming challenges and maintaining a positive mindset are crucial for personal growth.

Integrity and intent are important in business and can lead to long-term success.

Favorite cars can vary based on personal preferences and experiences.

The 75 Hard program teaches valuable lessons about scheduling, discipline, and consistency.

Chapters

00:00 Introduction and Background

01:48 The Story of Platinum Motor Cars

04:11 The Importance of Building Relationships

08:05 Focus on Lifetime Value and Client Satisfaction

11:56 Creating a Community of Loyal Customers

18:14 Out of Office: Building a Community of Car Enthusiasts

20:59 Navigating Personal and Professional Lives: Working with a Partner

29:16 The Power of Consistency and Discipline

31:37 Overcoming Challenges and Maintaining a Positive Mindset

34:01 Integrity and Intent in Business

45:24 Lessons from the 75 Hard Program

51:11 Favorite Cars and Personal Preferences