Episode 33: The QM Insights Podcast Is Back! With Philippe, Martine And Gretchen SOLABS QM Insights podcast

Episode 33: The QM Insights Podcast is Back! with Philippe, Martine and Gretchen

5y ago 16:24

Ericka Moore, SOLABS, Philippe Gaudreau, and Mandy Gervasio에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Ericka Moore, SOLABS, Philippe Gaudreau, and Mandy Gervasio 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

This week on the podcast, Etienne Langlois, SOLABS’ Marketing Coordinator is your host! He is joined by Philippe Gaudreau, SOLABS’ CEO, Martine Boire, the team’s Head of Product and Quality Management and Gretchen Dixson, SOLABS’ Head Trainer and Product Specialist.

Today, they are trying out a new conversational format for the show! The team will discuss frequently asked questions about SOLABS, new resources available for clients on SOLABS’ Knowledge Base and more.

Key Takeaways:

0 :45 – Etienne introduces today’s guests: Philippe Gaudreau, Martine Boire and Gretchen Dixson.

1:44 – The new show structure is revealed!

2:24 –Where can our users view the workflows for each of our QM Apps.

3:13 – How can our users access the Knowledge Base to find their SOLABS related answers

4:04 – Etienne explains how to log into your production and validation URL from solabs.com

4:53 – Martine explains that approvers cannot be removed during an approval workflow.

6:15 – Martine details the process of modifying active activities

9:05 – The differences between the Eroom and the Knowledge Base

11:10 – Philippe talks about the new Level 1 Support Agreements

14:00 – The team share their thoughts on the new conversational format.

15:45 – Etienne thanks the guests

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