))
How to be a True Business Partner
Manage episode 361511051 series 3348108
SkillDing - Learn by Doing에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 SkillDing - Learn by Doing 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
In this episode, Donald H Taylor, chair of the Learning Technologies conference talks about a cluster of books by Nigel Harrison, which includes "How to be a True Business Partner by Performance Consulting," "Improving Employee Performance," and "How to Deal with Power and Manipulation by Performance Consultant." These books are important for Learning and Development professionals, and the Donald notes that Nigel Harrison has a background in Psychology, which he applies to the world of performance consulting. The books aim to help Learning and Development professionals have effective conversations about performance in the business and address gaps between current and ideal behavior as a proper business partner. One key idea is to ask more questions and not just take orders when organizing training.
The core of "How to be a True Business Partner" is a seven-stage process, which is deceptively simple and involves:
- identifying the problem
- involved parties
- current situation
- desired outcome
- cost of the gap
- causes
- potential solutions
- action plan.
We talk about the importance of building a trusted relationship with clients, which involves joint problem solving and challenging each other.
84 에피소드
공유
