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Writing and AI with Katie Ott - TechBytes
Manage episode 414244292 series 2318117
On this episode of TechBytes we discuss the significance of curiosity in understanding product use and the role of AI in technical writing. Our guest is Katie Ott, Senior Director, Content Operations and Experiences at ServiceNow, and shares her experience as a technical writer and manager, emphasizing the evolution of technical writing from formal to conversational style. She also highlights the value of AI as a tool to enhance efficiency and provide different perspectives. Katie also points out the importance of curiosity in technical organizations for seeking knowledge and gathering information.
Guest -
Katie Ott, Senior Director, Content Operations and Experiences at ServiceNow
Host -
Bobby Brill, Senior Multimedia Producer
For more information head over to our documentation site.
Subscribe today!
See omnystudio.com/listener for privacy information.
78 에피소드
Manage episode 414244292 series 2318117
On this episode of TechBytes we discuss the significance of curiosity in understanding product use and the role of AI in technical writing. Our guest is Katie Ott, Senior Director, Content Operations and Experiences at ServiceNow, and shares her experience as a technical writer and manager, emphasizing the evolution of technical writing from formal to conversational style. She also highlights the value of AI as a tool to enhance efficiency and provide different perspectives. Katie also points out the importance of curiosity in technical organizations for seeking knowledge and gathering information.
Guest -
Katie Ott, Senior Director, Content Operations and Experiences at ServiceNow
Host -
Bobby Brill, Senior Multimedia Producer
For more information head over to our documentation site.
Subscribe today!
See omnystudio.com/listener for privacy information.
78 에피소드
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