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Episode 40: Upgrades
Manage episode 206739905 series 2318117
In this week's podcast, Chuck Tomasi talks about ways to streamline the process of upgrading to a new ServiceNow release. This episode covers:
- The benefits of upgrading
- Using project management practices
- Following the documented process
- Reviewing skipped changes
- Creating a thorough test plan
- Considering customizations
For more information on upgrades, see:
- Product documentation: Upgrade your instance
- Blog post: Tips for streamlining ServiceNow upgrades
- Videos:
Your feedback helps us better serve you! Did you find this podcast helpful? Leave us a comment to tell us why or why not.
To catch clips behind the scenes with our podcast guests, and find out what topics we'll be covering next before they are posted, follow @NOWsupport on Twitter. You can also search Twitter using the hashtag#SNtechbytes for all previous podcasts, video clips and pictures.
See omnystudio.com/listener for privacy information.
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Manage episode 206739905 series 2318117
In this week's podcast, Chuck Tomasi talks about ways to streamline the process of upgrading to a new ServiceNow release. This episode covers:
- The benefits of upgrading
- Using project management practices
- Following the documented process
- Reviewing skipped changes
- Creating a thorough test plan
- Considering customizations
For more information on upgrades, see:
- Product documentation: Upgrade your instance
- Blog post: Tips for streamlining ServiceNow upgrades
- Videos:
Your feedback helps us better serve you! Did you find this podcast helpful? Leave us a comment to tell us why or why not.
To catch clips behind the scenes with our podcast guests, and find out what topics we'll be covering next before they are posted, follow @NOWsupport on Twitter. You can also search Twitter using the hashtag#SNtechbytes for all previous podcasts, video clips and pictures.
See omnystudio.com/listener for privacy information.
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