#56 Dr. Nell’s Bold Take: The Real Reason Massage Therapists Struggle with Patient Outcomes

The Conscious Practitioner: Inner Work & Success Strategies for Massage Therapists to Reignite Passion, Align with Purpose and Overcome Burnout

This episode is sponsored by Jane — a clinic management software and EMR.

Try Jane EMR - Get a 1 month grace period on your new Jane Account

Make sure to use the code AIM1MO to get a 1 months grace period!

What does it take to make patients feel truly heard, respected, and comfortable in a healthcare setting?

For many massage therapists, the struggle to build meaningful connections with patients goes beyond physical treatment. It involves creating a safe, welcoming environment where patients feel involved in their care journey. This episode dives into the often-overlooked, yet essential soft skills that can significantly enhance patient experience and foster trust.

1. Discover how effective patient communication can transform clinical outcomes and patient loyalty.

2. Learn practical tips for designing a clinic atmosphere that sets the right tone before the first appointment even begins.

3. Understand the importance of informed consent and intake processes as tools for patient engagement and protection.

Listen now to unlock actionable strategies for creating a more compassionate and patient-centered practice.

🔗 GET IN TOUCH WITH :

Webpage ➔ https://drnell.com/

Email ➔ [e-mail]

LinkedIn ➔ https://www.linkedin.com/in/dr-nell-smircina-10094267/

🐦 SOCIAL STUFF:

Instagram ➔ https://instagram.com/drjessreynolds

YouTube ➔ https://www.youtube.com/@ConsciousPractitioner

Email ➔ [e-mail]

⏱ TIMESTAMPS:

00:00 Intro

01:24 Sponsor Jane EMR

02:26 Treat others as they want to be treated.

07:05 Blending medical care with spa-like comfort.

10:11 Informed consent: Vital for setting patient expectations.

14:45 Scaled down practice discover importance of informed consent.

17:56 Personalize communication for effective allied health practice.

19:45 Allied health professionals face credibility challenges.

25:01 Simple explanations; focus on nervous and circulatory systems.

29:10 Communicate effectively without using confusing medical jargon.

31:34 Functional medicine overlaps with diverse healthcare providers.

33:14 Started in Beverly Hills, relocated due to COVID.

39:24 Bringing business acumen to continuing education.

42:14 Challenges persist; Outsourcing not always possible.

45:46 Value acupuncture; embrace diverse opinions and leadership.

49:40 Compassion and understanding can change conflicts.

52:43 Regularly reassess your evolving personal mission.

54:26 Appreciate Why’s Importance Over How’s Method.

For massage therapists and wellness practitioners seeking to get unstuck through purpose-driven inner work, this episode explores how wellness professionals can use self-awareness and mind-body connection to overcome burnout, create work-life balance in their wellness business, and build a conscious, holistic healers practice that serves both their wellness center clients and themselves.

Copyright 2025 AIM Online LTD.

Mentioned in this episode:

Try Jane EMR - Get a 1 month grace period on your new Jane Account