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What a Billion-Dollar Food Chain Can Teach You About Operating Your Business
Manage episode 459729904 series 3618172
Jennifer Skinner에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Jennifer Skinner 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
If you’ve ever wondered how the world’s most successful franchises manage to stay consistent, efficient, and wildly profitable, this episode is for you.
In this episode of The Operations Fix, I take a look back at my very first job at McDonald’s. While it wasn’t exactly glamorous, working at this billion-dollar food chain gave me insight into the systems and strategies that drive business success. From the power of documentation to why customer service matters more than the product, you’ll discover actionable tips you can apply to your own business.
Here’s what you’ll learn:
- Why documenting even the smallest tasks leads to better consistency and efficiency.
- How defining clear roles simplifies hiring and onboarding.
- Why customer service is the true secret to long-term success.
Links mentioned in this episode:
6 에피소드
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