BB186: Feedback Drives Innovation at KM International w/ Michael Blake
Manage episode 457178181 series 3576135
In this episode of Blacktop Banter, Michael Blake from KM International discusses the ways that KMI is innovating using customer feedback and product updates. He shares the challenges and trends that he sees in the asphalt industry, the importance of quality equipment, and the KMI's plans for expansion. He shares insights on building relationships within the industry, offers advice for contractors, and emphasizes the need for reliability and customer service.
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The Blacktop Banter podcast discusses Asphalt Sealcoating, Hot-Rubberized Crack Sealing, Patching, Base Information, Recycled Asphalt Millings, Hot-Mix Asphalt, Line Striping, and Paving for residential and commercial customers. We also discuss how to stay motivated as an entrepreneur and how to deal with the challenges of owning your own asphalt maintenance business.
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