Happy Valentine’s Day! You know what that means: We have a brand new season of Love Is Blind to devour. Courtney Revolution (The Circle) joins host Chris Burns to delight in all of the pod romances and love triangles. Plus, Meg joins the podcast to debrief the Madison-Mason-Meg love triangle. Leave us a voice message at www.speakpipe.com/WeHaveTheReceipts Text us at (929) 487-3621 DM Chris @FatCarrieBradshaw on Instagram Follow We Have The Receipts wherever you listen, so you never miss an episode. Listen to more from Netflix Podcasts.…
The American healthcare industry represents $4.5 trillion annually and accounts for nearly one-fifth of our nation’s Gross Domestic Product. Not only did I grow up the daughter of a doctor and social worker, but I am also the CEO of a medical center and university healthcare educator, having worked in the healthcare industry for nearly 20 years. In a weekly podcast, Working Healthcare, I will interview varied healthcare leaders with the goal of making you more aware, not angrier, by helping you to make sense of an increasingly upside-down industry. We will dive deep into the many professions within healthcare to breakdown how American healthcare and health insurance works, explore opportunities in this continuously growing field and bring you the outrageous and absurd by enlightening you on its inner workings.
The American healthcare industry represents $4.5 trillion annually and accounts for nearly one-fifth of our nation’s Gross Domestic Product. Not only did I grow up the daughter of a doctor and social worker, but I am also the CEO of a medical center and university healthcare educator, having worked in the healthcare industry for nearly 20 years. In a weekly podcast, Working Healthcare, I will interview varied healthcare leaders with the goal of making you more aware, not angrier, by helping you to make sense of an increasingly upside-down industry. We will dive deep into the many professions within healthcare to breakdown how American healthcare and health insurance works, explore opportunities in this continuously growing field and bring you the outrageous and absurd by enlightening you on its inner workings.
Join Meredith Hirsh for a sit-down interview with Dawn Scranton, the Principal Owner of qbSolutioneers, about the future of healthcare finance—and it’s more exciting than it sounds! With over 30 years of experience, Dawn breaks down why so many medical practices still struggle with outdated financial systems, and how simple changes can improve everything from how quickly they get paid to how they keep track of important numbers. Even though healthcare accounting sounds like a lot of numbers and paperwork, Dawn shows how smart, simple automation can make a big difference. She explains why healthcare practices are still behind in using tech to streamline their financial workflows—and how automation can save time, reduce mistakes, and even boost income. Whether you’re a healthcare provider or part of the team, this episode is full of practical insights on making financial systems work faster and smarter. If you’ve ever wondered why billing and claims seem like a headache or why automation isn’t more common in healthcare, this episode is for you. Tune in to find out how Dawn is helping practices improve their financial systems with easy-to-understand, tech-driven solutions that benefit everyone in the medical community.…
In this eye-opening episode of Working Healthcare, Meredith Hirsh sits down with Dr. Rebekah Bernard, a passionate advocate for physician-led care, to challenge the growing trend of nurse practitioners and physician assistants taking the reins in primary care. Rebekah, author of Imposter Doctors and Patients at Risk, argues that the increasing reliance on these providers, driven by cost-saving motives, is putting patient safety at serious risk. She makes a bold case for why healthcare should remain in the hands of highly trained physicians, warning that cutting corners on training could have dangerous consequences for patients. With powerful insights into the future of healthcare, Rebekah confronts the implications of this shift—both for the doctor-patient relationship and the integrity of care. Tune in for a provocative discussion that may change the way you think about who should be leading your healthcare. Judge for yourself!…
In this episode of Working Healthcare, Meredith Hirsh speaks with Dr. Diana Barratt, a neurologist and sleep medicine expert who has embraced a non-traditional approach to patient care. Diana discusses her decision to opt out of Medicare and traditional insurance contracts, and the benefits of transitioning to a fee-for-service, concierge model. With rising physician burnout and dissatisfaction with insurance-based systems, Diana shares how this model allows for more personalized, high-quality care. She also delves into how smaller patient panels have improved her ability to address complex neurological and sleep conditions. As the healthcare system evolves, Diana offers insights into the future of concierge medicine, its role in mitigating physician shortages, and the patient-centered care it fosters. Tune in to hear about the challenges, rewards, and transformational impact of non-traditional medical practices in today's landscape. Take risks!…
Join Meredith Hirsh for an in-studio interview with Dr. Kate Brazzale. As Chief Medical and Administrative Officer of the Hospice Division of Empath Health, Kate shares how she was drawn to hospice and palliative care. Discover how our American healthcare system manages seriously ill patients' symptoms and quality of life, known as palliative care. Kate discusses when it is time to bring in Hospice and how traditional Medicare and commercial insurances cover this cost. Kate wraps up her interview by sharing her thoughts on physician burnout and enlightening us on what we can learn from millennial doctors. Don’t be spooked!…
Join Meredith Hirsh as she pulls back the curtain to expose the inner workings of healthcare’s billing world with Anatomy Finance founders Sasha and Callum King. Discover the burdensome revenue cycle management processes medical facilities confront. With Sasha’s bioengineering background and Callum’s business acumen, the Kings are a powerhouse couple who created an innovative company to solve healthcare’s payment posting problems. Learn how they raised millions of dollars in Series A funding to create change within our healthcare industry. Go Kings!…
Join Meredith Hirsh and visionary pharmacist Vinay Patel as they uncover the complexity of healthcare’s mafia – the pharmacy benefit managers. An entrepreneur who founded MakoRx, Vinay shares how he is disrupting the PBM world. In this episode, Meredith and Vinay dissect the PBM system and the industry’s lucrative money-making schemes. Discover how three PBMs amassed most of the market and continue to shield the public from its pricing tactics. Vinay provides insight into how to revolutionize the PBM industry, hoping that Congress will eventually pass reform. Mark Cuban is not the only innovator transforming the pharmaceutical industry. Be your own disrupter!…
Join Meredith Hirsh as she sits down for an in-studio interview with her executive coach and inner-circle confidant Nancy Proffitt. Learn when to seek a therapist versus a coach and how the latter has impacted Meredith and The Hirsh Center over the past year. From Girl Scouts to CEO, discover why many top female executives were once a troop member. Hear how behavioral assessment tools provide valuable insights into new hires and existing employees. Coach Nancy leverages 30 years of executive management experience and business ownership to assist professionals to create valuable change in their teams and themselves. Can a three-day leadership boot camp be a single solution to great leadership? Kick off 2025 with an inspirational discussion between coach and student and decide if you would benefit from an executive coach. Enjoy and be enlightened!…
Join Meredith Hirsh as she sits down with yoga therapist, health coach and research scientist Steffany Moonaz to discuss how to take better care of ourselves heading into the new year. Two-time author and Johns Hopkins trained PhD, Steffany shares what inspired her to incorporate yoga into her research. Learn more about yoga teachings and how to integrate meditation into your life – even if you’ve never done it. Steffany offers examples of how to blend traditional medicine with non-traditional, eastern-style approaches to live a centered existence. By incorporating Steffany’s secret sauce, even overachievers can find ways to cope through navigating our chaotic healthcare system. Namaste!…
Meredith Hirsh interviews her #1 fan and a Working Healthcare podcast favorite, Dr. Marc Hirsh. In his second episode, the duo breaks down healthcare’s triumphs of 2024 and challenges for 2025. While health insurance is under increased visibility by the American public considering United Healthcare CEO Brian Thompson’s murder, Dr. Hirsh shares his theory behind the killer’s mental state. They then segue into medical breakthroughs and insurance wins of the past year. This is short-lived, as they focus on healthcare’s middlemen – pharmacy benefit managers. Can many of healthcare’s challenges be resolved during Congress’s lame-duck session or will these topics continue into the new year. Listen to what a doctor and healthcare CEO say about the past year and how they are eyeing healthcare’s future. Enjoy!…
Meredith Hirsh sits down with best-selling author and cybersecurity expert Joe Goldstein. With over 30 years of IT experience, Joe shares insights into why patient health data is an enticing target for hackers and then offers tech basics for a healthcare organization to prevail. After discussing the initial goal of electronic health records, Joe gives his prediction on the medical community’s ability to achieve the goal. Joe provides insight into the Change Healthcare cyberattack that is still impacting the healthcare sector and offers advice on how a healthcare facility should approach risk assessment. Don’t miss out on learning the latest cybersecurity trends in healthcare and how to prepare. Enjoy! **Disclaimer: There is no public confirmation that a second ransom payment in connection with the Change Healthcare cyberattack was paid.**…
Meredith Hirsh interviews Maddie Loomis to provide a contrasting view to last week’s episode about how millennial physicians’ work-life balance impacts physician burnout. With the increasing physician shortage, Maddie provides tips on how to successfully recruit physicians and advanced practice providers. She shares insights on aligning with fresh-out-of-training physicians and how to set expectations. As a millennial, Maddie answers the question: Is it possible to have it all with a work-life balance goal? You decide if Maddie is the exception to her generation or a fresh take on her 30-something contemporaries.…
Join Meredith Hirsh in this straightforward Working Healthcare sit-down interview with physician hero Dr. Roger Duncan. An anesthesiologist whose parents promoted education and social justice shares how he contributes to our community. Roger is a champion for children living in low-income neighborhoods by encouraging education as a catalyst for success. Roger explains the need for black and minority medical associations – even in 2024 – and the history behind the National Medical Association’s creation. Tough questions are asked, and Roger answers them with thought, grace and insight. This is a candid interview to better understand a different perspective on racial disparities within our healthcare system. Enjoy and do something great!…
Join Meredith Hirsh as she sits down for an in-studio Working Healthcare interview with American College of Physicians President Elect Dr. Jason Goldman to discuss the necessary role of organized medical societies. Jason shares how he juggles his responsibilities providing patient care as the sole internist of his independent medical practice and his many leadership roles. Is there a return on investment? While in medical residency, Jason started his advocacy efforts. He reveals the importance of building relationships with the mindset of playing the long game. With a Lame Duck Session of Congress, Jason examines if we can fix the physician fee schedule before the year ends. Jason knows what it takes to fix our American healthcare system – he seems to have ideas. Be inspired!…
Join Meredith Hirsh in this authentically no-holds-barred Working Healthcare studio interview with Dr. Jeff Vaughan about the generational differences in today’s physicians. A surgeon with 30 years’ hospital experience and a decorated Navy veteran, Jeff ultimately takes responsibility for the millennial generations’ expectations. Jeff shares his perspective on what millennial doctors value most in their careers and why medical residents and fellows feel compelled to join labor unions at a record rate. Wanting to avoid working side-by-side with doctors who solely strive for “work-life balance,” Jeff examines how this unrealistic quest has led to the baby boomer physician burnout. After listening to this episode, you may feel vindicated by your previous beliefs, angered by these false assertions or enlightened by the truth. When it's over, you will walk away affected.…
Meredith Hirsh moderates a physician panel at the National Organization of Rheumatology Management (NORM) annual conference. Drs. Rebecca Callis, Kyle Harner and Craig Carson each own their independent medical practice and share their unique pathway getting there. Meredith asks candid questions and the physicians respond with different perspectives including why independent practice is more challenging than ever and how this new era of practicing medicine has changed the type of top-level managers they hire. Discover how they juggle patient care and management responsibilities while striving to gain the mutual trust of their leadership team. Rheumatologists from different generations, genders and backgrounds, hear how they navigate our American Healthcare system complexities. For those wanting an inside view, sit back and listen to this engaging panel. Enjoy!…
Canadian healthcare leader Loreen Wales visits Meredith Hirsh in her Florida studio for a sit-down interview to discuss their two countries’ healthcare systems. Loreen provides insight into Canada’s universal public and private healthcare offerings. These two CEOs compare their countries’ healthcare options and examine if one is better than the other. Loreen divulges improvements needed within the Canadian healthcare sector and shares personal stories. They reveal shocking statistics of Canada’s medically assisted death rate and the cost of prescription drugs for Canadians. After this episode, you can decide if the Canadian Healthcare system is a model for the United States.…
Meredith Hirsh interviews healthcare business expert and top health insurance negotiator David Zetter who shares how he found his way working in this $4.5 trillion a year sector. He divulges the possibility of negotiating with health insurers and which items are up for grabs. David then offers advice on how healthcare entities can get started in the negotiation process and if it’s possible to still hang a shingle. We wrap up discussing the politics of medicine and what change is needed in our healthcare system.…
Meredith Hirsh begins by asking Wendell Potter to describe the executive-level positions he held at Humana and Cigna. Whistleblower, activist and best-selling author, Wendell sheds light on the insurance industry’s manipulative tactics. He then describes the grandiosity in which health insurance executives live and travel before he exposes strategies by these companies to increase profits at the expense of patients. Finally, Wendell reveals what prompted him to leave his high-paying PR job in health insurance to testify against these same characters in front of Congress.…
In this episode, Meredith Hirsh takes a deep dive into regulatory changes within Medicare and our healthcare system. She interviews Emily Graham who works with a diverse range of medical organizations on complex challenges that impact the quality and delivery of healthcare. Emily clarifies the differences between regulatory and legislative issues. She shares how she worked with CMS to combat the complex administration down-coding issue affecting providers nationwide and how we can fix the physician fee schedule. Enjoy! (Opinions expressed are solely those of Emily Graham and do not express the views or opinions of Hart Health Strategies Inc. or its clients.)…
Meredith Hirsh sits down with past president and one of NORM’s first attendees, Ethel Owen. Ethel provides insight into how CSRO and NORM were formed and the importance of joining similar types of healthcare advocacy organizations. She then shares data on NORM’s growth and its efforts to provide educational resources. Meredith and Ethel get honest about why 2024 has been the toughest year in their careers and talk about the need to collaborate to eliminate burnout. Enjoy!…
Join Meredith Hirsh in the studio for a sit-down interview with Matt Gracey. Originally planning a career in law, Matt changed course and joined his family’s boutique insurance company. He delves into the nuances of medical malpractice and Florida’s unique structure. Learn from an insurance expert on required business insurances and best practices. Finally, Matt provides insight into purchasing alliances and how they can help physicians. Enjoy!…
Join Meredith Hirsh in the studio for an in-depth interview with Jeremy Cohen. Jeremy shares his industry knowledge of health, life and cyber insurance. With the average cost of health insurance increasing, learn what options are best. Jeremy reveals the employer’s responsibility if providing health insurance and provides insight into how employers are creating enticing benefit packages. Discover why key person life insurance is best practice and why cyber security insurance is necessary. Enjoy!…
Join Meredith Hirsh as she sits down for a candid interview with Stacey Busch to dissect health insurance options. Discover the differences between Traditional Medicare and any Medicare Advantage plan. Stacey explains the difference between name brand, generic and biosimilar drugs so you can make an educated decision. Learn from a healthcare veteran on how to navigate the health insurance maze. Whether you are in the healthcare sector or want to learn more about health insurance, this is a deep dive into the many intricacies of medicine.…
Join Meredith Hirsh in this episode of Working Healthcare as she dives deep with Dr. Joshua Lenchus, a pharmacist turned physician and now Medical Director at Aetna. Discover how his unique path—from community college to leading health systems—has shaped his approach to healthcare. Dr. Lenchus shares candid insights on the evolving roles in medicine, the importance of getting involved, and why understanding the full spectrum of healthcare is crucial for driving meaningful change. Plus, hear his thoughts on the challenges and opportunities in today's healthcare landscape.…
Meredith Hirsh sits down with Brad Traverse, a former high school teacher turned legislative aide, now a key player in healthcare policy in Washington, D.C. Discover how Brad transitioned from teaching English in Arizona to shaping healthcare policy on Capitol Hill. Learn about the inner workings of healthcare legislation, the importance of networking, and how advocacy shapes the future of patient care. Tune in for an insider's look at how education and government intersect in the world of healthcare.…
In this episode of Working Healthcare , host Meredith Hirsh dives into the complex world of employment law with guest Adam Kemper, a seasoned employment attorney with extensive experience in the healthcare sector. From understanding the implications of the EEOC, to tackling issues like social media boundaries, drug-free workplace policies, and the upcoming FTC ban on non-competes, Adam provides practical advice for healthcare providers navigating these legal challenges. Tune in to learn how to protect your practice, retain top talent, and ensure compliance in an ever-evolving regulatory landscape. Whether you're a practice owner, manager, or healthcare professional, this episode is packed with valuable insights to help you stay ahead in the industry.…
In this special episode of Working Healthcare , Meredith Hirsh flips the script and interviews Dr. Marc Hirsh, former Palm Beach County Medical Society president, Florida Medical Association PAC treasurer and practicing rheumatologist. Dr. Hirsh opens up about the challenges and intricacies of running a private practice, from the complexities of coding and billing to the pressures of dealing with insurance companies. He also shares his thoughts on the evolving role of advanced practice providers and the impact of electronic health records on patient care. Whether you're in the healthcare field or simply curious about what goes on behind the scenes, this episode offers a unique and insightful look into the daily life of a dedicated physician.…
In this episode of Working Healthcare , Meredith Hirsh sits down with Dr. Martha Rodriguez who shares her inspiring journey from growing up in Cuba during the Revolution to becoming a leading doctor in the U.S. Dr. Rodriguez opens up about the challenges she faced as an immigrant and foreign medical graduate, the ups and downs of running her own practice, and the tough decision to sell it. She also discusses the importance of staying true to your values in medicine and empowering patients and healthcare providers alike. This conversation is a powerful reminder of resilience and dedication in healthcare.…
Join Meredith Hirsh as she sits down with healthcare powerhouse Jean Acevedo in this electrifying episode of "Healthcare Navigators." Jean, a trailblazer in medical coding and billing, spills the secrets of surviving and thriving in the complex world of healthcare. From navigating Medicare madness to uncovering the realities of medical compliance, this episode is packed with insider tips and eye-opening stories. Discover how mentorship shaped their careers and get ready for some no-holds-barred advice on making it in the medical business. Whether you're a healthcare pro or just curious, you won't want to miss this raw and real conversation. Tune in now!…
Lobbyist Kevin Daley joins Working Healthcare to discuss his journey from page on the Illinois House floor to Vice President of State Government Affairs for Hart Health Strategies. Kevin reflects on his childhood when his grandmother helped drive change by fighting for seatbelt laws and how he grew up with parents who worked in politics. He discusses how he actively engages healthcare providers and administrators and what the healthcare community can do to support themselves. Kevin dishes on the importance of connections in the political world and shares how we can win the good fight against the insurance companies who have the gold and make the rules. He discusses the concern with healthcare CEOs earning millions of dollars a year while withholding medical care. Finally, Kevin discloses his one wish for the healthcare sector. Enjoy!…
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