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046 - Auditing your client experience with Colleen O’Neil Philips
Manage episode 426566680 series 3573454
Halle Heather에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Halle Heather 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
How do you feel about your client experience? Is it consistent? Are there any areas where you might need to improve or be more efficient? Well, if you’re in need of auditing your client experience, Colleen O’Neil Philips talks through her process of auditing her client experience and goes over some of the common areas where people miss out on serving their clients.
Colleen is the founder of O'Neil Advisory. With over a decade of experience in business consulting, she specializes in helping wedding businesses thrive. More importantly, she has nearly 15 years of experience as a wedding planning business owner. Her passion lies in guiding wedding companies to success through tailored strategies and transformative changes.
Connect with colleen on Instagram, Facebook, Linkedin
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Episode Show notes: https://takeyourshotcollective.com/the-importance-of-auditing-and-improving-your-client-experience/
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