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Episode 3: Make It a Blockbuster Podcast with Alan Payne (Part 1)
Manage episode 415403110 series 3563963
MoreSteam and Dan Swartwout에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 MoreSteam and Dan Swartwout 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
WOW, what a difference! In this episode, Alan Payne joins the show to talk about the rise and fall of Blockbuster Video. Alan was one of the most successful franchisees in Blockbuster history. He literally wrote the book on Blockbuster -- Built to Fail: The Inside Story of Blockbuster's Inevitable Bust, which was released in 2021. Alan and Dan discuss the history of the video business, inventory management, new releases versus older movies, and other aspects of the Blockbuster story. Throughout the conversation, you will recognize many concepts and principles from the world of process improvement and operational excellence. And don't worry. You can listen to the show anytime you want! There won't be any late fees.
In this episode you'll hear about:
2:05 - Concepts and principles from process improvement and operational excellence
4:56 - Alan's start in the grocery business
8:06 - Opening a video store across the street from a Blockbuster
10:19 - Keeping new releases in stock
14:09 - Alan moves to Blockbuster
17:07 - Analyzing the data at Alan's Blockbuster stores
21:15 - Inventory Management at Blockbuster
24:19 - The growth of Blockbuster
28:33 - What people wanted at a video store
31:57 - Voice of the Customer
Additional Resources
Built to Fail: The Inside Story of Blockbuster's Inevitable Bust by Alan Payne
Subscribe to MoreSteam's Newsletter
Webinar: Mastering Destructive Gauge R&R
Subscribe to Quality Time with MoreSteam
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