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S2 E2 – Built Environment Impacts on Operations and the Patient Experience
Manage episode 438489026 series 3562778
Facility Guidelines Institute에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Facility Guidelines Institute 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Woven into any patient’s health care experience is the environment in which they are treated. Questions about cleanliness and quietude appear on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey; the results of which determine how much funding is provided (or removed) from health care facilities by CMS.
In this episode, recorded at ASHE’s Health Care Facilities Innovation Conference last month (July 2024), guests Jeff O’Neill and Kathy Easter, both of Robert Wood Johnson University Hospital, engage in discussion about where the patient experience and the Guidelines (soon to be the FGI Facility Code) intersect.
Sponsored by:
American Society for Health Care Engineering (ASHE): Optimizing health care facilities
Link to show notes: https://fgiguidelines.org/podcast/s2-e2-built-environment-impacts-on-operations-and-the-patient-experience
Learn more about AIA self-reporting LUs: https://fgiguidelines.org/aia-self-reporting-lus/
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