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076: Merchandising Operations with Syntheum AI CEO Vinod Kumar
Manage episode 435334970 series 3559776
Natalija Pavic에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Natalija Pavic 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Vinod Kumar, former Head of Business Insights at Salesforce Commerce Cloud and current CEO of Syntheum AI, brings deep expertise in e-commerce and data analytics. Syntheum AI is the first Merchandising Operations Platform that works natively with Salesforce B2C Commerce Cloud to increase merchandising speed, improve merchandiser productivity, and unlock merchandiser capacity.
Learn more about Syntheum AI and how they aim to bring joy back to digital merchandising here - www.syntheum.ai.
Beyond tech, he’s the proud owner of Kushala Sip Coffee House, a community-centric business where he combines digital innovation with local impact. If you are looking for a place to grab coffee and meet people over small bites in metro Boston, try - www.kushalasip.coffee.
To contact Vinod Kumar, DM him on LinkedIn: https://www.linkedin.com/in/kvinod77/.
Show Highlights:
- Introduction to the concept of "merchandising operations" or "MerchOps" and its significance post-COVID.
- The role of AI and algorithmic intelligence in transforming digital merchandising tasks.
- Best practices and pitfalls in optimizing digital merchandising strategies.
- The importance of integrating digital product managers to support merchandisers.
- Future trends in digital merchandising, including the shift towards more creative and collaborative tasks.
- Balancing automation with the human touch through data interpretation and leveraging customer feedback.
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Supporting Resources:
- Join the Commerce Cloud Community: http://sforce.co/commercecrew
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Episode Credits
If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com. Let them know I sent you.
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