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535: The Power of Client Feedback with Vanessa Williams
Manage episode 445389766 series 3558992
Pet Sitter Confessional, LLC and Pet Sitter Confessional에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Pet Sitter Confessional, LLC and Pet Sitter Confessional 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
How can client feedback shape your business? Vanessa Williams, owner of Vanessa's Pet Sitting Services, shares her journey from part-time pet sitting to building a full-time business fueled by client confidence. We dive into the importance of setting boundaries, not only to maintain professionalism but also to foster trust with clients. Vanessa also opens up about hiring her first employee, the challenges of releasing control, and the joy of seeing her business grow. With insights on leveraging social media for client engagement and staying true to her values, Vanessa offers a roadmap for anyone looking to thrive in pet care.
Main topics:
- Setting boundaries with clients
- Importance of client feedback
- Hiring and training employees
- Using social media effectively
- Balancing personal and business growth
Main takeaway: Getting feedback from clients gave me the confidence to realize I was really good at this and could make it a full-time business.
About our guest:
Vanessa Williams is the owner of Vanessa's Pet Sitting Services, based in Orlando, Florida. With over 10 years of experience in pet care, Vanessa transitioned her passion into a full-time business in 2018. Known for her personalized approach, Vanessa is committed to providing peace of mind to pet owners by delivering exceptional care. Her business thrives on the foundation of strong client relationships, clear boundaries, and her ability to leverage client feedback to drive growth. Outside of pet sitting, Vanessa is an active member of the Florida Pet Services Association, where she connects with other professionals and continues to learn and grow in the industry.
Links:
vanessaspetsittingservices@gmail.com
https://www.facebook.com/vanessaspetsittingllc
https://www.vanessaspetsittingllc.com
https://www.instagram.com/vanessaspetsittingservicesllc
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Give us a call! (636) 364-8260
Follow us on: Instagram, Facebook, Twitter
Email us at: petsitterconfessional@gmail.com
Full show notes and transcript
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