Breaking Down Barriers: Automation in Marketing Ops with Kacee Court, Head of Marketing Ops at Drata

The Revenue-Driven CMO

How can automation, intent data, and AI-driven tools enhance account-based marketing (ABM) and sales alignment for revenue growth?

In this episode of The Revenue-Driven CMO, we chat with Kacee Court, Director of Marketing Operations at Drata, about the essentials of successful marketing operations. Kacee discusses how to build a culture of automation and leverage tools like 6sense to boost efficiency in ABM. They explore how intent data, AI-driven tools, and integrated workflows help sales teams prioritize high-value accounts and close deals faster. Kacee also shares how Drata’s ABM strategy aligns marketing and sales teams to drive revenue growth and improve overall performance. Tune in for actionable insights on optimizing marketing operations, leveraging technology, and driving sales success!

Takeaways:

• Build a Culture of Automation: Empower your team to effectively use automation tools by providing training and support. Ensure both marketing and sales teams are confident in using these technologies to improve efficiency.

• Encourage Cross-Department Collaboration: Foster a culture of peer-to-peer learning, where teams share success stories and best practices. Sales teams, for example, may find it more valuable to hear from their colleagues about the impact of new tools than from formal briefings.

• Invest in Intent Data: Use intent data to identify and prioritize high-value accounts that are most likely to convert. This helps refine your targeting and ensures you’re engaging with in-market buyers at the right time.

• Meet Buyers Where They Are: Understand where each buyer is in their journey and tailor your engagement accordingly. Whether through awareness-building campaigns or direct outreach, customize your approach to suit each stage and persona.

• Leverage AI and Automation for Sales: Use AI-powered tools like 6sense to monitor intent data and send real-time alerts, enabling sales teams to focus on the highest-priority opportunities.

• Create a Closed-Loop Feedback System: Keep marketing and sales aligned by maintaining a continuous feedback loop. Regularly review goals, messaging, and performance to ensure ongoing optimization and success.

• Optimize Tech Stack Integration: Ensure your tools and platforms work seamlessly together. Integrating systems like 6sense, Salesforce, and Outreach enables smoother operations and provides valuable, data-driven insights for decision-making.

Quote of the Show:

“You want to be able to make that 1st contact with your customer. Otherwise, if your competitor is doing it, then you're just losing out.” - Kacee Court

Links:

• LinkedIn: https://www.linkedin.com/in/kacee-court/

• Website: https://drata.com

Shoutouts:

• 6sense: https://6sense.com/

• Domo: https://www.domo.com/

• RB2B: https://www.rb2b.com/

• Bland AI: https://www.bland.ai/

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• Listen Notes: https://www.listennotes.com/podcasts/the-revenue-driven-cmo-chris-mechanic-rdU1oESluqs/

The Revenue-Driven CMO is sponsored by WebMechanix, the performance marketing agency that makes you smarter. Learn more at https://www.webmechanix.com/

The Revenue-Driven CMO is produced by Ringmaster, on a mission to create connections through branded podcasts. Learn more at https://ringmaster.com/