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Be kind, break rules – with Sarah Pugh
Manage episode 362967360 series 3433960
Henry Stewart, Maureen Egbe, Henry Stewart, and Maureen Egbe에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Henry Stewart, Maureen Egbe, Henry Stewart, and Maureen Egbe 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Creating a happy and productive workplace starts with a focus on culture. A coaching culture can help build trust and encourage open communication.
Sarah Pugh is the CEO of Whizz-Kidz, the UK's leading charity for young wheelchair users. She shares her insights on leading a hospice to an Outstanding rating in just one year. She did this by making culture a fundamental part of the change process. She reveals how this experience has informed her work at Whizz-Kidz and the steps she’s taken there to put culture at the heart of everything.
Sarah’s tips for a happy workplace
- Lead with kindness, and remember that kindness is a strength, not a sign of weakness.
- Treat people like adults and they will act like adults. Look for the potential in people and allow them the opportunity to shine.
- We learn so more from our mistakes than we do our successes, so eliminate blame and encourage people to learn from mistakes.
Links
- Connect with Sarah via LinkedIn
- Whizz-Kidz
- Happy’s Level 7 Senior Leadership Apprenticeship Programme – the “Happy MBA”
- Introduction to Liberating Structures
- The magic of leadership is empathy, with Tom Peters – Episode 1 of the Happy Manifest Podcast
33 에피소드
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