Ep. 47 – Ticketing Chaos Explained: Bots, Brokers & Bold Claims with Joel Schwartz What do Donald Trump, Kid Rock, and a 200% ticket guarantee have in common? They’re all part of the chaotic, misunderstood world of live event ticketing—and veteran ticket broker, founding member of the National Association of Ticket Brokers (NATB) and attorney, Joel Schwartz is here to discuss the current executive order and how it affects ticket brokers and fans. In this high-impact episode, we sit down with one of the original voices in ticket resale to break down what’s really driving the headlines. From political theater to pricing transparency, Schwartz shares insider stories from decades in the game—starting with Lions games in the '70s and stretching all the way to Super Bowl holdbacks, Taylor Swift meltdowns, and FTC policy shifts. In this episode, you'll learn: Why bots aren’t the real problem—and who actually is How “dynamic pricing” impact fans, travel planners, and the entire resale market What the new executive orders and pricing laws could mean for concerts, sports, and festivals How fans, brokers, and platforms can navigate an increasingly complex and competitive marketplace Whether you're a travel professional, ticketing insider, or just a fan tired of hidden fees and vanishing inventory, this episode delivers clarity, context, and a dose of hard truth. Follow us at @Tix2TravelPod on all platforms and subscribe wherever you get your podcasts. www.tttpod.com www.xpotravel.com…
This podcast from Boston Consulting Group looks around the corner of today’s big business and social issues. The goal–the so what–is to make sense of today and prepare busy leaders and executives for the day after tomorrow. Award-winning British journalist Georgie Frost interviews the leading thinkers and doers at BCG on the trends, developments, and ideas that will shape and disrupt the future. This is not your typical business strategy podcast. This podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp
This podcast from Boston Consulting Group looks around the corner of today’s big business and social issues. The goal–the so what–is to make sense of today and prepare busy leaders and executives for the day after tomorrow. Award-winning British journalist Georgie Frost interviews the leading thinkers and doers at BCG on the trends, developments, and ideas that will shape and disrupt the future. This is not your typical business strategy podcast. This podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp
What happens when people live decades longer than before—but not necessarily healthier? Iana Kouris, customer experience leader at BCG X, explores how companies can help people live healthier and longer. Businesses can jumpstart the longevity economy by designing new products aimed at the growing elderly population and supporting their older but still valuable older workers. Learn More: Iana Kouris: https://on.bcg.com/4fvFrXv BCGX: https://on.bcg.com/4ltCU1A How Digital and AI Will Reshape Health Care in 2025: https://on.bcg.com/4mEGBCu This podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp…
Private equity is under pressure to deliver returns in a tougher environment. Clark O’Niell, BCG’s global lead for AI infrastructure and cyber in the private investors & private equity practice, shares how the smartest investors are using AI to move beyond hype, drive impact at scale, and future-proof their portfolios. It’s about focus over fragmentation—and combining judgment with new tools. Learn More: Clark O’Niell: https://on.bcg.com/46tTmep BCG’s Latest Thinking on Private Equity: https://on.bcg.com/4598Fa5 IT Spending Pulse: AI Agents and GenAI Reshape Priorities: https://on.bcg.com/4mmjVXG The So What from BCG on YouTube: https://www.youtube.com/playlist?list=PLMJgyXjV5gMI9JV-GcF_D1Y6zyf1Eab_0 This podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp…
Rich Lesser, BCG’s global chair, and Martin Reeves, chairman of the BCG Henderson Institute, reflect on the shocks and surprises that shaped the first half of the decade and what they reveal about the future. They explore the traits leaders need today: building trust, staying geopolitically aware, and adopting AI in a people-centered way. Learn More: Rich Lesser: https://on.bcg.com/4lZrWla Martin Reeves: https://on.bcg.com/4lXaAVX Winning in the 20s: https://on.bcg.com/4lpe1oo Winning the ’20s: A Leadership Agenda for the Next Decade: https://on.bcg.com/40iscDs This podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp…
Europe is at a tipping point after years of slow growth. Sylvain Duranton, BCG X’s global leader, explains how countries and companies can work together to simplify regulation, scale innovation, and build a truly unified, competitive Europe. Learn More: Sylvain Duranton: https://on.bcg.com/3T9QN9b Europe’s Business Leaders Are Ready for Action: https://www.linkedin.com/pulse/global-trade-disruption-wake-up-call-europe-boston-consulting-group-lbnhe/ BCG’s Center for Geopolitics: https://on.bcg.com/4kJir8K This podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp…
The role of the CEO is both powerful and punishing. Christine Barton, BCG’s CEO Advisory lead in North America, explores how to make the job more fulfilling. It starts with clarity of purpose, building the right leadership team, and minimizing activities that are time and energy sinkholes. Learn More: Christine Barton: https://on.bcg.com/4n4CyAk BCG’s Insights for CEOs: https://on.bcg.com/4l6jujg Moves Only a CEO Can Make: https://on.bcg.com/4kUtpJ2 Balancing a Dynamic Career and a Rewarding Personal Life: https://on.bcg.com/3TfaYTz This podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp…
Justin Manly, BCG’s lead on growth and innovation, explains how businesses can choose the right growth strategy given their aspirations and position in the market. Whether a company is gaining or losing share, in a booming or sluggish industry, profitable growth depends on knowing your starting point. Learn More: Justin Manly: https://on.bcg.com/4kGYyPH BCG’s Latest Thinking on Growth and Innovation Analytics: https://on.bcg.com/4kjTEIB BCG’s Latest Thinking on Corporate Finance and Strategy: https://on.bcg.com/3ZeAMlX Your Growth Strategy Depends on Your Starting Point: https://on.bcg.com/43YpzZm The Vitality Code: How Growth Leaders Master Strategy, Technology, People, and Culture: https://on.bcg.com/4dMKjH1 This podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp…
Financial analysts were far more prepared than most CEOs for the US tariffs announced on April 2. Analysts, who serve as a proxy for the financial markets, anticipated tariffs would soon be an enormous issue, mentioning the topic 62% more often than did CEOs during Q1 earnings calls. That’s the conclusion of the second edition of the CEO Radar—a tool to help CEOs determine which issues truly deserve their time and attention. It unpacks the leading topics discussed on almost 4,900 earnings calls worldwide in Q1 2025, enabling chief executives to compare their agendas to those of their peers, and to the market’s expectations. On this episode of the CEO Radar Podcast, Edward Adams of Bloomberg Media Studios is joined by BCG Global Chair Rich Lesser and Michael Brigl, Head of BCG’s Central European practice, to discuss how tariffs are likely to have a long-term effect on corporate operations. Listen to CEO Radar: https://sponsored.bloomberg.com/immersive-story/the-ceo-radar-q2-2025 This podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp…
Global trade is entering a new phase marked by unpredictability. Marc Gilbert and Michael McAdoo discuss how companies can respond by building supply chain flexibility, strengthening scenario planning, and enhancing their understanding of geopolitical developments. Learn More: Marc Gilbert: https://on.bcg.com/3SpNytS Michael McAdoo: https://on.bcg.com/4iQA6Ku BCG’s Center on Geopolitics: https://on.bcg.com/3EA5A9A There’s Nowhere to Hide as Tariffs Reshape Global Trade: https://on.bcg.com/44RLO47 How Tariffs Are Shaping Investor Expectations: https://on.bcg.com/4iQA5pU This podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp…
The Global South isn’t standing still as tariffs and uncertainty roil financial markets and business plans. Aparna Bharadwaj, leader of BCG’s Global Advantage practice, explains how these nations are forming smart partnerships and moving from low-cost production to innovation-powered impact. Learn More: Aparna Bharadwaj: https://on.bcg.com/4cIKW3V In a Multipolar World, the Global South Finds Its Moment: https://on.bcg.com/42UhQLn BCG on Emerging Markets: https://on.bcg.com/4cMJ9e4 BCG's Center for Geopolitics: https://on.bcg.com/3EA5A9A [00:00] Aparna's 'So What' [02:18] The Global South From Its Own Perspective [04:12] Common Themes In The Global South [07:43] Climate And Sustainability [08:47] How Countries Are Navigating Their Own Paths [11:08] China's Role In The Global South [13:28] How Leaders In The Global North Can Flip The Narrative [14:53] Emerging Industries In The Global South [17:15] The Global South Is A Positive Story [18:31] The Future Of Global Commerce [20:21] Advice To Leaders In The Global South [21:26] The 'Now What' This podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp…
Nicolas de Bellefonds, BCG’s global AI leader, unpacks the myths, challenges, and real potential of AI agents. They can transform how work gets done if companies stop chasing shortcuts, rethink outdated processes, and prepare for the costs and complexity that come with real change. Learn More: Nicolas de Bellefonds: https://on.bcg.com/4lr0Dkh BCG’s Latest Thinking on AI: https://on.bcg.com/3Y1NHaq The CEO’s Workout for Peak AI Performance: https://on.bcg.com/44opFtV From Potential to Profit: Closing the AI Impact Gap: https://on.bcg.com/3XZBGSL Chapters: [0:25] Nico’s So What [1:16] What Are Agents? [3:57] What Problems Do Agents Solve? [5:56] How Do Agents Affect Processes? [7:50] What Should Leaders Focus On? [9:06] How Do You Start Improving Data and Infrastructure? [10:24] What Are the Biggest Challenges? [13:48] What Is Next? [14:49] How Close Are We to AGI? [15:43] What Are the Risks? [17:13] Now What? This podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp…
By the year 2035, we will likely be able to utilize AI to crunch complex data sets and produce far more accurate predictions of the future, for everything from stock market fluctuations to consumer trends. Already, meteorologists are using AI to improve weather forecasting—for instance, by more accurately predicting when a hurricane will make landfall. But BCG’s Alan Iny says this does not mean that business leaders will be able to dispense with planning for multiple scenarios. Predictions will never be perfect—and everyone will have access to the same tools—so strategic planning will remain critical even as it evolves in new ways. Learn More: Imagine This: https://lnk.to/imagine-this-general-show09 Alan Iny: https://on.bcg.com/4fCNDo5 Are Leaders as Prepared for Strategic Risks as They Think They Are?: https://on.bcg.com/3AXqw8J BCG on Corporate Finance and Strategy: https://on.bcg.com/496c3Ek CEO Moments of Truth: https://on.bcg.com/ITMoT This podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp…
Karin von Funck, BCG’s global lead for zero-based transformation, explains why great cost transformation goes beyond spreadsheets. The best companies don’t slash expenses. They have a deep understanding of what drives value, a rigorous approach to spending, and a culture that supports smart decision making. Quick cuts may deliver short-term relief but can erode long-term growth—as well as the trust of employees. Learn More: Karin von Funck: https://on.bcg.com/4iBZXqn BCG Latest Thinking on Cost: https://on.bcg.com/4iU0RhB Cost Management Remains an Executive Priority in 2025: https://on.bcg.com/41VTsYm This podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp…
For years, extended reality (XR) has waited to find its place in business. New lightweight, AI-enabled headsets are bringing the power of AI to the frontline. Tibor Mérey, BCG’s global business leader in frontier tech, explains how XR can boost productivity and address labor shortages. But will workers embrace it? Tibor Mérey: https://on.bcg.com/43l9LQI BCG’s Latest Thinking on Technology, Media, and Telecommunications: https://on.bcg.com/4hek0JY BCG on Augmented and Virtual Reality: https://on.bcg.com/4hcx0zu Seeing the World Through AI Glasses: https://lnk.to/imagine-this-Woolsey-smartglasses09 This podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp…
HR is no longer just about managing people—it’s about shaping the future of work. Jens Baier, BCG’s HR transformation expert, discusses how AI and shifting employee expectations are forcing companies to rethink talent strategies. From re-recruiting to upskilling employees, HR must adapt to a rapidly changing landscape. Learn More: Jens Baier: https://on.bcg.com/41ca7Gv BCG on People Strategy: https://on.bcg.com/3QtAjro Decoding Global Talent: https://on.bcg.com/4gUC4IT This podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp…
Businesses are overlooking AI’s ability to create entirely new products and businesses. Beth Viner, who leads BCG’s corporate venturing and business building at BCGX, explains how organizations can move beyond efficiency and generate big revenue gains. Companies can combine their historical strengths with AI’s power to meet customer needs in new and unexpected ways. Learn More: Beth Viner: https://on.bcg.com/4193Lco BCG X: https://on.bcg.com/3WUviLQ BCG on AI: https://on.bcg.com/42OlGpK Beth’s TED Talk: https://www.youtube.com/watch?v=x92AnU6MUr0 This podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp…
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