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Now to Next with Nick Nanton Feat. Chris Voss
Manage episode 279006573 series 2832848
Nick Nanton에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Nick Nanton 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Chris Voss is the CEO and founder of The Black Swan Group Ltd, a best-selling author, and the FBI’s former lead international kidnapping negotiator. Host Nick Nanton discusses Chris’ national best-selling book, Never Split the Difference, the attributes that make a master negotiator, and empathy’s effect in business negotiations.
Timestamps:
- 2:40: Should you split the difference?
- 3:53: Why compromise often doesn’t work out
- 6:36: Oprah Winfrey — the negotiator
- 9:19: Tactical empathy and strategies used
- 12:02: In a kidnapping, who has the upper hand?
- 1408: Social dynamics that affect decision making
- 18:15: Chris’ work in Haiti
- 20:31: "The favorite or the fool" concept
- 26:42: Labeling — but not in an accusatory way
- 30:33: Taking a job for mercenary reasons
- 33:39: The two magic words of “that’s right” in a negotiation
- 35:54: Perspective will get you to the answer you’re looking for
- 37:49: The benefits of asking “no" oriented questions
- 41:00: When the door opens, the game is on
Resources:
- Negotiate Like a Pro: Masterclass
- Chris on The Forward Podcast with Lance Armstrong
- Daniel Kahneman — Nobel Peace Prize
- Operation Toussaint
- The Challenger Sale
- Dr. Ned Hallowell
Connect With Nick Nanton:
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