The Human Side of Risk Management in Senior Living Facilities with Steve Groth

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In today's episode of the Senior Housing Investors Podcast, we sit down with Steve Groth, a seasoned property and casualty risk consultant with INSURICA, who provides enlightening insights into this critical issue. Through a heartfelt recount of his grandmother's hospice care, Steve shares how this personal experience reshaped his perspective on the profound impact of risk management and safety in healthcare and senior living sectors.
Steve walks us through the startling reality of high injury rates among employees in skilled nursing and assisted living facilities. Drawing parallels to industries like construction and manufacturing, he identifies key injury causes and their far-reaching effects on resident care, employee well-being, and staffing. Our conversation reveals the importance of communicating these impacts beyond just financial metrics, advocating for a holistic approach to support senior living operators.
We also explore the ripple effects of workplace injuries on organizational culture and caregiver-resident relationships. Steve's personal anecdotes and professional experiences highlight the significance of fostering a positive and safe work environment. From strategies for improving safety programs to leveraging leadership's role in mitigating risks, this episode is packed with practical advice for anyone involved in senior housing. Listen in for a thought-provoking discussion that underscores the necessity of prioritizing employee safety to enhance the quality of care in assisted living communities.

챕터

1. The Human Side of Risk Management in Senior Living Facilities with Steve Groth (00:00:00)

2. The Shift to Meaningful Career (00:00:07)

3. Senior Living Employee Injury Impact (00:03:57)

4. Effects of Work-Related Injuries on Culture (00:09:52)

5. Impact of Employee Injuries on Care (00:16:18)

6. Maximizing Risk Management and Insurance Benefits (00:27:06)

7. Contact Steve for Valuable Resource (00:42:08)