The official podcast of Rampver Financials. Delivering the best talks, advice, and recommendations about personal finance, investing, entrepreneurship, and success. Subscribe and never miss an episode!
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swivl에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 swivl 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Self Storage Lab와 비슷한 콘텐츠
Alessandro Bogliari, CEO and Co-Founder of The Influencer Marketing Factory, a global influencer marketing agency, talks with great guests about influencer marketing, social media, the creator economy, social commerce and much more.
…
continue reading
The Knowledge at Wharton Network Acast feed serves as a curated showcase highlighting the best content from our podcast collection. Each week, we feature one standout episode from each show in the Wharton Podcast Network, giving listeners a comprehensive sample of our diverse business and academic content. This rotating selection allows audiences to discover new shows within our network while experiencing the depth and variety of Wharton's thought leadership across different topics and forma ...
…
continue reading
Big tech is transforming every aspect of our world. But how, and at what cost? This season of Land of the Giants – The Disney Dilemma – focuses on Disney’s ability to weather the ups and downs of the business cycle and changing tastes and explores what has kept it successful for over 100 years. The entertainment giant has leveraged nostalgia and its intellectual property to build a beloved brand, but after an acquisition spree that included Marvel, Lucasfilm, and 20th Century Fox, can it sus ...
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Each weekday, Marketplace’s Kimberly Adams makes today make sense along with her Marketplace colleagues, breaking down happenings in tech, the economy, and culture. Because none of us is as smart as all of us.
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continue reading
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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continue reading
How can business help solve society’s biggest challenges? Welcome to Take on Tomorrow, the award-winning podcast from PwC that examines the biggest problems facing society and the role business can—and should—play in solving them. Hosts Femi Oke and Lizzie O’Leary talk to industry innovators, tech trailblazers and visionary leaders from around the globe about timely topics: from the climate transition to AI and data; and from the future of food to how we build, move and power the world.
…
continue reading
In each episode of "Exchanges," people from the firm share their insights on developments shaping industries, markets and the global economy.
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Decoder is a show from The Verge about big ideas — and other problems. Verge editor-in-chief Nilay Patel talks to a diverse cast of innovators and policymakers at the frontiers of business and technology to reveal how they’re navigating an ever-changing landscape, what keeps them up at night, and what it all means for our shared future.
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News and views on business and the world of personal finance. Plus the very latest from the financial markets around the globe
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Reputation Management
Manage episode 361546923 series 3470116
swivl에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 swivl 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
In today’s business landscape, your online presence and reputation is mission critical to helping you stand out in the sea of competitors. Reviews are one such way to stand out. If you give an unparalleled customer experience, your customer’s won’t keep it a secret. They will share it! Reviews are a Transfer of Trust, the Modern Referral mechanism.
Your brand is your business. And your online reputation is a huge part of your brand.
We explore:
- What is Reputation Management and why does it matter?
- The value of a reputation management strategy
- Examples of brands doing it right
- Innovative ways to Collect Reviews
Show Notes
Nerdy Numbers Corner - Why Does It Matter?
- Defining Reputation Management
- Mason and Rodolfo relay some of the numbers they found researching Reputation Management.
Reviews IRL
- Amazon and Yelp reliance on reviews
- Wirecutter buying advice
- Twitter verification
- Google Maps orders Rodolfo’s dinner
Brands to live by
- Apple and Nike - High Quality and Aspirational
- Southwest - Loyalty and Freedom
- Costco - Quality and Affordability
- Disney - Feel Good Stories
- Subaru - AWD and Mountains
Self Storage Operators build their reputation
- Google is King
- Getting involved in your community
- Brand trust is the long term investment
How To: Reputation Management 101
- WHY? Reviews lead to more sales
- Pillars of Reputation Management
- Build
Maintain
Recover - Using sentiment throughout the customer journey to optimize for positive reviews
- Gold Standard: Net Promoter Scoring
- Turning detractors into promoters: Acknowledge, Align, Assure
- Incentives and strategy for more reviews
Put that review to work
- Social Proof and the Trust Economy
- Just Reply!
- Showcase them on your website
- Turn that frown upside down. Handling negative reviews
- Review gating discussion
Decision Time
- Google My Business
- Does it integrate?
- Does it support multiple locations?
- Can I manage my listings?
- Insights and Analytics offerings?
- Other features to make the job easier?
Other Misc Links
35 에피소드
공유
Manage episode 361546923 series 3470116
swivl에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 swivl 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
In today’s business landscape, your online presence and reputation is mission critical to helping you stand out in the sea of competitors. Reviews are one such way to stand out. If you give an unparalleled customer experience, your customer’s won’t keep it a secret. They will share it! Reviews are a Transfer of Trust, the Modern Referral mechanism.
Your brand is your business. And your online reputation is a huge part of your brand.
We explore:
- What is Reputation Management and why does it matter?
- The value of a reputation management strategy
- Examples of brands doing it right
- Innovative ways to Collect Reviews
Show Notes
Nerdy Numbers Corner - Why Does It Matter?
- Defining Reputation Management
- Mason and Rodolfo relay some of the numbers they found researching Reputation Management.
Reviews IRL
- Amazon and Yelp reliance on reviews
- Wirecutter buying advice
- Twitter verification
- Google Maps orders Rodolfo’s dinner
Brands to live by
- Apple and Nike - High Quality and Aspirational
- Southwest - Loyalty and Freedom
- Costco - Quality and Affordability
- Disney - Feel Good Stories
- Subaru - AWD and Mountains
Self Storage Operators build their reputation
- Google is King
- Getting involved in your community
- Brand trust is the long term investment
How To: Reputation Management 101
- WHY? Reviews lead to more sales
- Pillars of Reputation Management
- Build
Maintain
Recover - Using sentiment throughout the customer journey to optimize for positive reviews
- Gold Standard: Net Promoter Scoring
- Turning detractors into promoters: Acknowledge, Align, Assure
- Incentives and strategy for more reviews
Put that review to work
- Social Proof and the Trust Economy
- Just Reply!
- Showcase them on your website
- Turn that frown upside down. Handling negative reviews
- Review gating discussion
Decision Time
- Google My Business
- Does it integrate?
- Does it support multiple locations?
- Can I manage my listings?
- Insights and Analytics offerings?
- Other features to make the job easier?
Other Misc Links
35 에피소드
모든 에피소드
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Self Storage Lab와 비슷한 콘텐츠
The official podcast of Rampver Financials. Delivering the best talks, advice, and recommendations about personal finance, investing, entrepreneurship, and success. Subscribe and never miss an episode!
…
continue reading
Alessandro Bogliari, CEO and Co-Founder of The Influencer Marketing Factory, a global influencer marketing agency, talks with great guests about influencer marketing, social media, the creator economy, social commerce and much more.
…
continue reading
The Knowledge at Wharton Network Acast feed serves as a curated showcase highlighting the best content from our podcast collection. Each week, we feature one standout episode from each show in the Wharton Podcast Network, giving listeners a comprehensive sample of our diverse business and academic content. This rotating selection allows audiences to discover new shows within our network while experiencing the depth and variety of Wharton's thought leadership across different topics and forma ...
…
continue reading
Big tech is transforming every aspect of our world. But how, and at what cost? This season of Land of the Giants – The Disney Dilemma – focuses on Disney’s ability to weather the ups and downs of the business cycle and changing tastes and explores what has kept it successful for over 100 years. The entertainment giant has leveraged nostalgia and its intellectual property to build a beloved brand, but after an acquisition spree that included Marvel, Lucasfilm, and 20th Century Fox, can it sus ...
…
continue reading
Each weekday, Marketplace’s Kimberly Adams makes today make sense along with her Marketplace colleagues, breaking down happenings in tech, the economy, and culture. Because none of us is as smart as all of us.
…
continue reading
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
…
continue reading
How can business help solve society’s biggest challenges? Welcome to Take on Tomorrow, the award-winning podcast from PwC that examines the biggest problems facing society and the role business can—and should—play in solving them. Hosts Femi Oke and Lizzie O’Leary talk to industry innovators, tech trailblazers and visionary leaders from around the globe about timely topics: from the climate transition to AI and data; and from the future of food to how we build, move and power the world.
…
continue reading
In each episode of "Exchanges," people from the firm share their insights on developments shaping industries, markets and the global economy.
…
continue reading
Decoder is a show from The Verge about big ideas — and other problems. Verge editor-in-chief Nilay Patel talks to a diverse cast of innovators and policymakers at the frontiers of business and technology to reveal how they’re navigating an ever-changing landscape, what keeps them up at night, and what it all means for our shared future.
…
continue reading
News and views on business and the world of personal finance. Plus the very latest from the financial markets around the globe
…
continue reading
Player FM -팟 캐스트 앱
Player FM 앱으로 오프라인으로 전환하세요!
Player FM 앱으로 오프라인으로 전환하세요!
