Customer Experience is Critical

Secure Connections

IoTSSA and IoTSSA (Internet of Things Security Services Association)에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 IoTSSA and IoTSSA (Internet of Things Security Services Association) 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

2y ago 46:20

MP4•에피소드 홈

From musician to IT Exec, Luis Giraldo, CXO at ScalePad takes a deep dive with Julian into growing an MSP into a thriving business. Luis has built and sold two IT Services businesses, worked on the vendor side of the equation and now defines himself as an MSP Advocate. All while still finding time to tour with Shakira for 6 months playing keyboards!

Luis talks about the nuances between loving tech and loving helping people with tech. Its all about creating an effective customer experience and focusing on the areas to scale and grow your business from the beginning and integrating into your company culture. Some excellent ideas and tips in this episode so be ready to take a few notes. You can connect with Luis through LinkedIN or email him directly at luis.giraldo@scalepad.com

100 에피소드