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Salesforce Simplified: How Do I Get My Sales Reps To Use a CRM?
Manage episode 382419553 series 3508800
XenTegra에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 XenTegra 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
You could have the most beautifully baked-out processes and tools in your customer relationship management platform (CRM), but if reps aren’t using them, you’ve invested in something with zero return. Building trust is crucial, especially at the beginning, because no rollout of any new tool or process is ever perfect. You’ll hit snags or unanticipated bugs. These early challenges require lots and lots of patience from your team while they get resolved.
If your teams aren’t bought in on the bigger picture, they’ll have zero tolerance for when things inevitably go wrong – big or small. You’ll miss whatever goal you were originally working toward. And the sales operations team would have spent weeks and months rolling out a new process for a CRM that’s ultimately rejected. Buy-in helps you avoid all of that tension and makes sure reps adopt new processes as you introduce new tools into their workflow.
Host: Andy Whiteside
Co-host: Derek Cassese
11 에피소드
공유
