EP. 49 Chief Of Staff: How To Effectively Use Your CoS (Pt. 3)

Professionally Offensive

The most important thing about having a Chief of Staff is utilizing them appropriately so that you and your company are able to extract maximum value. Many principals mess this part up because they continue to treat their CoS as administrative support. In order for a CoS to be effective in a company, you must expose them to everything. Nothing can be off-limits. The most effective CEOs, Founder, Entrepreneurs and Executives have their CoS involved in everything. From email access to board meetings, an effective CoS is processing all information in real-time. Joseph discusses the importance of principals setting the right tone and creating a fruitful environment, especially as they onboard their CoS. Gaining executive buy-in, is paramount to ensuring that this CoS is not hindered or siloed when doing their job. Also, the better your entire company understands that a CoS is not their to “Get Them” but instead to serve as an asset, the better your CoS will be able to do what they do best, Execute.

This 3-part series will discuss the Concept of a Chief of Staff, Who makes a good one and where to find them and most importantly, How to properly use their talents.