Ep 197 - Replay - How sound and coffee balance together in this legendary Japanese cafe With Reiji Honour from Hibiki - Now called Haiku

Principle of Hospitality

Ep 197 - Replay- How sound and coffee balance together in this legendary Japanese cafe With Reiji Honour from Hibiki - Now called Haiku

Hibiki is one of the most inspiring Japanese-influenced cafes in Melbourne. A large part of the menu at the Japanese-style brunch spot is based on owner and next guests Reiji's mum’s cooking.

Hibiki, which is Japanese for "sound" or "echo", comes through in every element of the venue and even the website with awesome music sitting front and centre in the brand experience.

It’s for those reasons that I feel very lucky to speak with Reiji Honour in this week’s podcast.

In this podcast we discuss:

-How Reiji started out in the industry.

-Doing his own fitout at Hibiki.

-The importance of staff culture.

-Hibiki’s focus on atmosphere and sound including their art concept.

-Operationally dealing with the ‘PR effect’.

-Delivery goes from being the ‘devil’ to the ‘saviour’ of the business.

-Giving Japanese curry to those in need.

-Adding Hibiki Future as a concept retail store.

-How Hibiki can go beyond Food & Beverage.

-Evolving the BOH experience for a better chef culture.

-Next moves for the Hibiki brand.

Please find our guest information here:

Website: Website for Hibiki - Now Haiku

Instagram: Instagram for Hibiki - Now Haiku

Please find us here at POH:

Website: https://principleofhospitality.com/

Instagram: https://www.instagram.com/principle_of_hospitality/

Thanks to our supporter for this season - Mr Yum

https://www.mryum.com/split-and-pay

Mentioned in this episode:

Mr Yum - Split & Pay

Split the bill, pay the bill - their way Allow guests to quickly split the bill by a percentage, item or custom amount and make payments their way including credit card, Apple Pay, Google Pay, Afterpay and use partial cash payments and vouchers. Simple!

Mr Yum - Split & Pay

Split the bill, pay the bill - their way Allow guests to quickly split the bill by a percentage, item or custom amount and make payments their way including credit card, Apple Pay, Google Pay, Afterpay and use partial cash payments and vouchers. Simple!

Fine Food Australia

Fine Food Australia is the leading trade event for the food industry. Running for 36 years, the event has welcomed hundreds of food industry professionals from Australasia and beyond, through our show doors. 5-8 SEP 2022, MELBOURNE CONVENTION & EXHIBITION CENTRE