))
Fundamentals of Sales (feat. Deva Rangarajan)
Manage episode 393795274 series 3530865
Krish Palaniappan and Varun Palaniappan, Krish Palaniappan, and Varun Palaniappan에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Krish Palaniappan and Varun Palaniappan, Krish Palaniappan, and Varun Palaniappan 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
In this conversation, Dr. Deva Rangarajan discusses the differences between sales, pre-sales, and marketing. He explains that marketing is about creating awareness and educating customers, while pre-sales helps customers formulate solutions and sales focuses on negotiating terms and conditions. Dr. Rangarajan emphasizes that these roles can be performed by the same person or different individuals, depending on the complexity of the business and customer needs. He also highlights the importance of understanding customer requirements, being patient, and having curiosity in sales. Additionally, he addresses the challenge of selling products you're not convinced about and the need for effective communication and listening skills in sales. In this conversation, Krish and Dr. Deva Rangarajan discuss the qualities of a salesperson, the importance of curiosity and listening skills, and the balance between passion and sales skills. They also explore the subjectivity in sales and the role of process in selling. The conversation concludes with closing remarks and an invitation for further questions.
Takeaways
Marketing creates awareness and educates customers, pre-sales helps formulate solutions, and sales negotiates terms and conditions.
The roles of marketing, pre-sales, and sales can be performed by the same person or different individuals.
Understanding customer needs and effectively communicating with them is crucial in sales.
Being patient, curious, and having effective listening skills are important qualities in sales. Curiosity and listening skills are essential qualities for a salesperson.
Passion for the business can be important, but sales skills are also crucial.
Subjectivity is inherent in sales, and it is important to embrace it.
Selling is both a process and an art form, requiring a balance of science and creativity.
Chapters
00:00 Introduction and Background
04:00 Understanding Sales, Pre-Sales, and Marketing
09:26 Sequence of Marketing, Sales, and Pre-Sales
19:20 The Art of Convincing and Persuading
23:01 The Role of Sales in Every Role
27:33 Dealing with Selling Products You're Not Convinced About
30:32 Understanding Customer Needs and Misinterpretations
36:03 The Importance of Patience and Curiosity in Sales
40:17 Qualities of a Salesperson
42:13 Passion vs. Sales Skills
43:22 Subjectivity in Sales
44:28 Selling as a Process and an Art Form
46:22 Closing Remarks
Dr. Rangarajan's Links
Snowpal Products:
- Backends as Services on AWS Marketplace
- Mobile Apps on App Store and Play Store
- Web App
- Education Platform for Learners and Course Creators
198 에피소드
공유
