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22 Pirmins Podcast thought # 22 Don‘t make all your processes bullet proof
Manage episode 508529747 series 3584549
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# 22 Don‘t make all your processes bullet proof
Don’t try to make all your processes and exceptions bullet-proof. This will only increase the complexity of the implemen-tation and complexity is the enemy of stability, budget and success. Make your few core processes tank-cannon proof! If your employees can rely that a defined standard process is working stable and predictable, they can handle the exceptions. If you also try to make your exception process bulletproof, be sure to have the resources as you will never achieve. I saw once a sticker: We are engineers and make things foolproof. Each time we achieve some improved fool appears.
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