Episode Notes [03:47] Seth's Early Understanding of Questions [04:33] The Power of Questions [05:25] Building Relationships Through Questions [06:41] This is Strategy: Focus on Questions [10:21] Gamifying Questions [11:34] Conversations as Infinite Games [15:32] Creating Tension with Questions [20:46] Effective Questioning Techniques [23:21] Empathy and Engagement [34:33] Strategy and Culture [35:22] Microsoft's Transformation [36:00] Global Perspectives on Questions [39:39] Caring in a Challenging World Resources Mentioned The Dip by Seth Godin Linchpin by Seth Godin Purple Cow by Seth Godin Tribes by Seth Godin This Is Marketing by Seth Godin The Carbon Almanac This is Strategy by Seth Godin Seth's Blog What Does it Sound Like When You Change Your Mind? by Seth Godin Value Creation Masterclass by Seth Godin on Udemy The Strategy Deck by Seth Godin Taylor Swift Jimmy Smith Jimmy Smith Curated Questions Episode Supercuts Priya Parker Techstars Satya Nadella Microsoft Steve Ballmer Acumen Jerry Colonna Unleashing the Idea Virus by Seth Godin Tim Ferriss podcast with Seth Godin Seth Godin website Beauty Pill Producer Ben Ford Questions Asked When did you first understand the power of questions? What do you do to get under the layer to really get down to those lower levels? Is it just follow-up questions, mindset, worldview, and how that works for you? How'd you get this job anyway? What are things like around here? What did your boss do before they were your boss? Wow did you end up with this job? Why are questions such a big part of This is Strategy? If you had to charge ten times as much as you charge now, what would you do differently? If it had to be free, what would you do differently? Who's it for, and what's it for? What is the change we seek to make? How did you choose the questions for The Strategy Deck? How big is our circle of us? How many people do I care about? Is the change we're making contagious? Are there other ways to gamify the use of questions? Any other thoughts on how questions might be gamified? How do we play games with other people where we're aware of what it would be for them to win and for us to win? What is it that you're challenged by? What is it that you want to share? What is it that you're afraid of? If there isn't a change, then why are we wasting our time? Can you define tension? What kind of haircut do you want? How long has it been since your last haircut? How might one think about intentionally creating that question? What factors should someone think about as they use questions to create tension? How was school today? What is the kind of interaction I'm hoping for over time? How do I ask a different sort of question that over time will be answered with how was school today? Were there any easy questions on your math homework? Did anything good happen at school today? What tension am I here to create? What wrong questions continue to be asked? What temperature is it outside? When the person you could have been meets the person you are becoming, is it going to be a cause for celebration or heartbreak? What are the questions we're going to ask each other? What was life like at the dinner table when you were growing up? What are we really trying to accomplish? How do you have this cogent two sentence explanation of what you do? How many clicks can we get per visit? What would happen if there was a webpage that was designed to get you to leave? What were the questions that were being asked by people in authority at Yahoo in 1999? How did the stock do today? Is anything broken? What can you do today that will make the stock go up tomorrow? What are risks worth taking? What are we doing that might not work but that supports our mission? What was the last thing you did that didn't work, and what did we learn from it? What have we done to so delight our core customers that they're telling other people? How has your international circle informed your life of questions? What do I believe that other people don't believe? What do I see that other people don't see? What do I take for granted that other people don't take for granted? What would blank do? What would Bob do? What would Jill do? What would Susan do? What happened to them? What system are they in that made them decide that that was the right thing to do? And then how do we change the system? How given the state of the world, do you manage to continue to care as much as you do? Do you walk to school or take your lunch? If you all can only care if things are going well, then what does that mean about caring? Should I have spent the last 50 years curled up in a ball? How do we go to the foundation and create community action?…
Welcome to our award-winning physical therapy podcast for private practice owners who want to set themselves up for success and join the industry’s top 10%. Whether your business is just starting up or you’re looking to grow as a business leader and stay on top of industry trends, this weekly podcast hosted by Brian Gallagher, PT and Founder of MEG Business, features actionable insights and tips from physical therapy experts who share the marketing, operations, personnel and clinical secrets that not only improve your practice, but also your life as an entrepreneur!
Welcome to our award-winning physical therapy podcast for private practice owners who want to set themselves up for success and join the industry’s top 10%. Whether your business is just starting up or you’re looking to grow as a business leader and stay on top of industry trends, this weekly podcast hosted by Brian Gallagher, PT and Founder of MEG Business, features actionable insights and tips from physical therapy experts who share the marketing, operations, personnel and clinical secrets that not only improve your practice, but also your life as an entrepreneur!
Running a PT practice comes with unique challenges—but you’re not alone. In this episode, Brian Gallagher shares real conversations with practice owners who are facing the same struggles as you. From staff turnover and financial pressures to operational bottlenecks, discover the biggest challenges PT owners are dealing with right now and the exact strategies to overcome them. Key Takeaways: The top challenges PT owners face in 2025—and how to fix them The 5 essential divisions every successful practice must have How to regain control of your staff, systems, and profitability Why shifting to a Progressive PT Private Practice Model is critical The financial benchmarks you should be tracking to stay ahead Ready to take back control of your practice? Visit www.megbusiness.com to book a free call with Brian today.…
In this episode of Physical Therapy Private Practice: Secrets of the Top 10% , Brian Gallagher shares the five vital life-changing principles that every practice owner needs to know to thrive in today’s challenging healthcare environment. Whether you’re just starting or managing a multi-clinic practice, these insights will help you improve efficiency, optimize revenue, and build a stronger practice culture. Tune in to learn why luck isn’t a strategy, how transparency breeds trust, and the secret to running a highly efficient practice. 💡 Key Topics Covered: The importance of calculated planning over luck How to optimize financial efficiency and patient volume Why transparency with your team builds a thriving culture The role of growth mindset in scaling your practice How outsourcing admin tasks can help you save time and money 📞 Need expert coaching? Visit megbusiness.com to book a free practice assessment call.…
Not all private practice owners lead the same way. Some struggle, some survive, and some thrive—but what makes the difference? In this episode, Brian Gallagher breaks down the 4 types of PT owners and challenges you to identify where you stand: ✅ The Know-It-All Owner – Resistant to change, convinced they have it all figured out ✅ The Innocent Owner – New and uncertain, lacking structure and direction ✅ The Caregiver Owner – Passionate about patient care but neglects business fundamentals ✅ The Go-Getter Owner – Proactive, strategic, and always seeking growth If you want to achieve true financial freedom and time flexibility, you need to evolve into a Go-Getter Owner—someone who observes, decides, and takes action .…
Starting a private practice can feel overwhelming, but it doesn’t have to be. In this episode of Physical Therapy Private Practice: Secrets of the Top 10% , we dive into the essential steps for starting your practice the smart way. Whether you’re transitioning from employee to employer or considering mobile PT, this episode will give you the clarity and confidence to make informed decisions, avoid common pitfalls, and set yourself up for success. Learn how to achieve financial stability, time flexibility, and true freedom in your career. Highlights from the Episode: Understand the Path to Freedom: Discover why owning a private practice can offer financial stability paired with optimal time flexibility. Mobile PT vs. Brick-and-Mortar: Weigh the pros and cons of each model to align with your long-term goals. The 27-Step Startup Process: Learn the key steps to get your practice off the ground and running within six months. Smart Financial Strategies: Find out how to leverage other people’s money to build your business without draining your savings. Avoiding Common Mistakes: Hear real-world examples and advice on how to sidestep risks, scale effectively, and stay true to your vision. Ready to take the next step? Click Here to visit our Linktree for access to all our resources, including our website, podcast episodes, YouTube channel, and contact information. Stay connected and take advantage of everything we offer to help you succeed in private practice!…
In this episode, Brian dives into a critical topic for physical therapy private practice owners in 2025: profitability. While patient volume is often strong, ensuring a sustainable and profitable practice is the real challenge. Drawing on over 30 years of experience and countless practice assessments, Brian shares actionable strategies for financial success, including diversifying services, leveraging automation, and outsourcing administrative tasks. This episode features an in-depth case study on the financial dynamics of running a 2,100-square-foot clinic, offering practical insights for practice owners at any stage of their journey. Actionable Takeaways for Practice Owners: Focus on profits by optimizing operations and expanding services. Leverage technology and automation to improve efficiency and patient care. Transition to a hybrid or cash-based model if it aligns with your market and goals. Reduce payroll costs by outsourcing non-clinical roles. Stay data-driven and proactive in decision-making. ---- Resources Mentioned: WebPT State of Rehab Therapy Report The “Newbie eSTIM” system for cash-based services. Contact Brian for a free practice assessment via Zoom. ---- Quote of the Episode: “The way you’ve been doing physical therapy for the last five years won’t cut it in 2025. It’s time to innovate, automate, and outsource so you can thrive—not just survive.” ---- Next Steps: • Book a Free Practice Assessment to evaluate your profitability and growth opportunities for 2025! • Start each day expecting to do well—your success is in your hands.…
What does the practice of the future look like? What is our full potential as physical therapists? Join us for a deep dive of the robust State of Rehab Report with the one and only Heidi Jannenga, DPT and Co-Founder of WebPT. Episode at a glance: Adding value versus cutting costs The technology catch-up Top reasons and solutions for burnout Advocating for ourselves Choose your own adventure…
When looking ahead, it’s important that we study past trends as well. But it all starts with your purpose and goals! If you can’t see where you want to go, how do you expect to get there? What do you have control over? Invest in your quality, and watch your quantity soar! Episode at a glance: Decisions for 2025 The 95% rule Create your business strategic plan Quality, Efficiency, Production…
📞 Book a Call ► Brian Gallagher, PT discusses the 4 gifts every physical therapy practice owner would dream of and how to achieve them! 👉 Designing your ideal scene 👉 Increasing average monthly visits 👉 Boosting EBITDA (Net Revenue) 👉 Ensuring you’re always fully staffed 👉 Gaining the ultimate gift: Freedom 📌 Brian Gallagher, PT Linkedin Website Link ====================== 📧 Join thousands of practice owners unlocking their potential with our free resource guide > Grab it here 🔗 Resource Guide ====================== 🔥 Work with Brian to grow your practice 🔗 Website Link ====================== ✅ Subscribe to MEG’s YouTube Channel 🔗 Youtube 💙 Follow MEG on LinkedIn 🔗 Linkedin 🎧 Physical Therapy Private Practice: Secrets of the Top 10% Podcast 🔗 Podcast Link (Apple) ====================== Related Searches: physical therapy practice growth, increase EBITDA, staffing your clinic, freedom for practice owners, ideal physical therapy practice setup…
What matters most? The mechanics or the magnetism of your private practice? A lot of people can do good therapy, but that’s not necessarily the only reason that patients come to you! Learn how to be the provider that people know, like and trust. Episode at a glance: It’s about BEING versus DOING Transparency breeds trust There’s no time management without discipline “Collaborative Capitalism”…
If we’re going to be able to “turn the faucet” on and off for new patients, we must think critically about our challenges and tackle them using innovation! Come along for successful actions to solve patient compliance, patient engagement, company culture and schedule. Learn how to strike the perfect balance of policies and fun! Episode at a glance: Operate with integrity Be consistent (have policies!) Train your front desk Make it a game…
We are on a crusade to help you wrap up this year in the best way possible! Whatever your function is in the physical therapy world, we thank you for joining us in our journey to help you navigate the paradigm shift into a brighter future. What are five things that you’re grateful for? List them out, and enjoy the holiday with your friends & family! Episode at a glance: Grateful for all of our clients Grateful for the physical therapy community Invest quality to gain quantity in business Technology…
Just like you in private practice, we are also constantly trying to improve and help you in the best way possible! Remember how much time and money you invested to become a physical therapist? Have you done the same thing to become the best CEO? Let’s take a look at actionable strategies for ultimate success in leadership. Episode at a glance: It’s time to LOOK Focus on time management Live by the numbers Give a little grace…
What’s your secret weapon? Staff retention! We are lucky to have staff who have been with us 10, 15, even 20 years! You want to establish staff loyalty so that you have less turnover and thus, less need for recruitment efforts. Learn how to attract people who want to stay with you long-term. Create a career, not just a job! Episode at a glance: Marketing and branding Recruitment never stops Incentives for non-clinical and clinical staff Top tier compensation models…
Let’s look at some hard facts. Life here in the 4th quarter of 2024 is not cheap, whether you’re a physical therapist or otherwise. We understand the financial pains you’re experiencing in this income squeeze, so what is the solution? Let’s take a look at your current practice model and see how you can optimize it for success. Episode at a glance: Physical therapy wages and admin costs The real problem Practice model and schedule options What you can do about it…
In this episode of Physical Therapy Private Practice Secrets of the Top 10 Percent , host Brian Gallagher, PT, dives straight into one of the most common challenges facing private practice owners: identifying and addressing the root causes of poor performance in their clinics. Drawing on his 30 years of experience, Brian provides practical insights and proven strategies to help practice owners turn around underperforming operations. This episode is a masterclass in diagnosing issues, implementing structure, and fostering accountability—all aimed at transforming a struggling practice into a successful, high-performing business. Key Takeaways Identify Root Causes - Common issues include staff misalignment, lack of accountability, structural gaps, inadequate training, and quality control. Implement the Five Divisions - HR/Admin, Marketing, Finance, Production, and Quality Assurance. Use Metrics for Accountability - Track Net Promoter Scores, visit adherence, and staff performance. Foster a Learning Culture - Invest in a learning management system to support continuous team development. Outsource for Efficiency - Delegate non-clinical functions to trusted professionals to focus on clinical growth.…
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