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Rewind - Kevin Susman | Commercial Innovation, Digital Transformation, & Strategy
Manage episode 395847013 series 3262645
Steffen Horst and Dave Antil에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Steffen Horst and Dave Antil 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Many companies focus on product and forget about the value of brand…
But when you rethink your approach to brand, you can transform your company…
My guest, Kevin Susman, is the VP of Brand and Communications at MATRIXX Software.
In this episode, he’ll share his expertise on commercial innovation, digital transformation, and strategy.
He’ll cover:
- The difference between “new” and “innovative”
- How brand contributes to the customer experience
- What companies miss when they overfocus on product
- How a bad customer experience hurts your brand
- And more
205 에피소드
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