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Taking career leaps of faith, with Brad’s Deals Director of Engineering
Manage episode 360821471 series 3390060
Varia Makagonova에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Varia Makagonova 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Today we talk to a Director of Engineering who went from IT to retail sales and back about what he's learned. From taking a career leap of faith, to CX lessons learned on the retail floor, this episode is a must-listen for anyone in a customer experience oriented industry... or anyone looking to make a career change.
Timestamps:
1:11 Keith's backstory - how he got from computer programming to retail and back again
2:52 The "aha" moment that sparked Keith's journey back to technology
4:51 What was it like taking a leap of faith, leaving a solid career for an unknown developer bootcamp?
6:44 What Keith learned about business working in retail
9:39 Customer experience lessons from the retail floor
55 에피소드
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