How To Gain A Competitive Advantage In Foreign Currency Exchanges with Bob Murray

Payments Innovation

There’s a simple way to make international transactions easier for you and your clients:

Make payments in local currency.

Bob Murray is the Director of Foreign Exchange at Brookline Bank and he’s been involved in foreign exchange markets since the early 80’s. Throughout the years, he’s seen how foreign exchange can really touch all areas of a bank. From international payments to wire transfers, having a solid foundation in foreign exchange markets is critical for the success of a bank.

Bob has also noticed something else that has stayed the same in the several decades he’s been in this space: it’s still fundamentally a relationship market. Without a relationship formed between a foreign exchange salesperson and a customer there can be no hope for a productive and lasting business exchange between the two parties.

We sat down with Bob in this episode of Payments Innovation to talk about Brookline Bank, the foreign exchange market, international currency exchange best practices, and educating customers on this space.

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